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  • Posted: May 6, 2024
    Deadline: May 10, 2024
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    Text Book Centre (TBC) is the biggest and most diversified book-seller in Africa. It was founded in 1964 as a partnership between two businessmen in Kenya, Mr. S V Shah and Mr. M J Rughani. TBC has over the years grown tremendously to become the leading bookstore chain in Kenya. Its retail, wholesale and distribution services have unrivalled capacity to meet the demands of Kenya's vibrant education sector.
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    Human Resource Officer

    •  Staffing and onboarding
      • Ensure that prior to hiring that there are approvals for hire.
      • Positions openings have been communicated.
      • Where a job description in not in place, guide the HOD to develop one.
      • Appropriate selection process and criteria are done as per processes in place.
      • Conduct selection process.
      • Manage transitions of staff from one department to another and ensure proper documentation is maintained.
      • Process offers letters/contracts for successful candidates in liaison with the Head of HR
      • Conduct reference checks for all successful candidates and provide a feedback report to HOD hiring.
      • Communicate reporting date to successful candidate and all documentation required on their first day.
      • Send out regrets to unsuccessful candidates.
      • Carry out training on recruitment process as and when required.
      • Develop an onboarding plan for new staff using the onboarding template.
      • In liaison with the Admin Lead, ensure onboarding is facilitated and feedback on the process from the key stakeholders collected and actioned.
    • Performance Management
      • Disseminate annual performance appraisal calendar.
      • Ensure each staff has KPI documented.
      • Support performance appraisals every quarter and each staff has documented feedback.
      • Ensure teams are adhering to the performance policies put in place.
      • Monitor contract lapses and transitions of staff and trigger for review and updating.
      • Ensure documentation of all Performance Improvement Plans (PIPs) are available in staff files.
    • Communication and Coordination
      • Ensure staff issues logged through email or other HR channels are addressed by relevant persons.
      • Support teams in coordinating their activities to accomplish targets.
    • HR Services
      • Maintain official staff personal files and ensure they are up to date on hard copy and on the HRMIS.
      • Ensure there is a leave plan for each department at the start of each quarter.
      • Ensure leave is properly managed and accurate.
      • Ensure that all inquiries in the HR office are dealt with promptly and courteously.
      • Ensure and coordinate employee safety, welfare, wellness and health reporting and employee services.
      • Learning and Development
      • Communicate all training dates and updates.
      • Update employee information on training on the HRMIS
    • Health and Safety
      • Ensure up to date records on all accidents and incidents.
      • Monthly reports on reported incidences and resolutions are reported.
    • Employee Relations
      • Document all received complains and ensure they are responded to.
      • Ensure complete documentation for all disciplinary cases and ensure the process is followed.
      • Support in training managers and supervisors on employee relations.
      • Keep an up-to-date tracker of disciplinary cases and their resolutions.
      • Share a monthly report on the 30th of each month based on the tracker.
    • Offboarding
      • Ensure documentation is available for all terminations and properly filled.
      • Ensure staff go through clearance process.
      • Ensure payment of final dues within the stipulated period and staff are issued with certificates of service.
    • Payroll
      • Process payroll and ensure accurate staff data
    • Compliance
      • Keep up to date employee files both in hard copy and the HRMIS.

    Method of Application

    Interested and qualified candidates should forward their CV to: recruitment@tbc.co.ke using the position as subject of email.

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