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The new NCBA has harnessed the power of both NIC and CBA to create a bank that brings together the best of both worlds from cutting edge mobile banking to good old-fashioned relationship management; from scalable business banking to financial services that grow as your business does; from best-in-class choice of products to investment solutions tailored to your specific needs.
JOB PURPOSE STATEMENT
The purpose of this role is providing day to day support, working on deployments, customization and integration of all CRM Services, SharePoint, Microsoft Power Apps, Power Automation, Data Integration (ETL) and web development whilst driving ongoing improvements. The role holder will also be responsible for ensuring they follow best practices and driving continuous service improvement and productivity initiatives around the CRM application, MS SharePoint and MS Power Apps, Power Automate, MS SQL Integration & Reporting Services and related services.
KEY ACCOUNTABILITIES (DUTIES AND RESPONSIBILITIES)
Application Development (60%)
Incident / Problem Management (20%)
Change Management (10%)
Configuration Management (10%)
JOB SPECIFICATIONS
Academic:
Desired work experience:
JOB COMPETENCIES
Technical Competencies
Behavioral Competencies
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