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Greenlight Planet is on a mission to revolutionize rural energy access for the 1.5 billion off-grid villagers who use dirty, dangerous kerosene lanterns for light. In four years we've sold 1.6 million solar lights to off-grid families in South Asia and Africa— all paid for up-front, in cash— the latter 1 million customers acquired over the...
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The Role
We are looking for collections executives who will be responsible for communicating directly with customers to collect debts and resolve outstanding balances. They will work closely with the call centre management, credit risk and sales team to develop collection strategies for delinquent accounts and action planning. A high level of attention to detail and excellent record keeping to ensure that payment plans are recorded and communicated effectively to the customers will be required together with a high level of customer service, persuasion, negotiation and problem-solving skills.
Key responsibilities for the role include
Expectations
Qualifications/Requirements
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