Executive Manager at Managing Director at CIC Insurance

REPORTING

Reporting to CIC Life Managing Director, your role will involve managing the Managing Director’s office and offering support in executing his role. You will work closely with Senior Managers within CIC Life and other Executives within CIC Group. Your role shall be aligned to the strategic goals and objectives of the Managing Director.

PRIMARY RESPONSIBILTIES:

• To act as first point of contact to MD Life, proactively and promptly reviewing and tracking incoming inquiries such as emails, invitations, complaints and correspondence and responding directly, delegating to colleagues, or advising on responses to the MD Life; providing clarity of outcome/actions and ensuring these are followed to resolution in a professional manner;
• To maintain MD Life’s diary, making necessary plans for travel, meetings and other appointments;
• To make administrative arrangements and the planning for internal and external meetings, conferences and attend as necessary; operating a system to ensure the MD Life is fully briefed for meetings, including recommending solutions where appropriate;
• Proper management (direct/indirect) of projects that the MD Life’s office may be participating in;
• To provide high-level secretariat support to key internal and external meetings involving the MD Life, including preparing agendas, coordinating or writing papers, producing minutes, and ensuing follow-up actions are progressed;
• To liaise with external bodies with which the MD Life requires representation and is involved as required;
• To prepare and edit correspondence, reports, memos, message points, speeches and presentation material as required; noting the need for accessibility in all documentation from all sources;
• Organizing and maintaining files and records;
• Welcomes guests and customers by greeting them, in person or on the telephone; answering or directing inquiries;
• Assists in coordinating the agenda of the senior management team and prepare an account of the meetings, designates and follows up on assigned action items;
• Monitoring MD Life’s office budget to ensure it is within the allocated limits and make amendments where necessary;
• Have the ability to provide analytics and insights on Sales reports
• Assist in research and market intelligence and presentation of the same
• Preparation of concept papers and power points in relevant topics
• To undertake any other reasonable duties as

QUALIFICATIONS

• Bachelor’s degree in a relevant field with part qualification in relevant professional field;
• Up to two (2) years’ relevant experience
• Demonstrable level of numeracy and ability to analyze statistical and financial data is essential;
• A self-starter, capable of acting on own initiative and proactively managing competing demands and pressures, and able to multi-task effectively;
• Must be able to work collaboratively, with a range of colleagues in the wider organization, senior internal as well as external stakeholders;
• Excellent interpersonal, diplomatic, oral communication skills;
• Well placed sense of judgment and stakeholder management skills, able to exercise absolute discretion and confidentiality;
• Evidence of an ability to “think outside the box” and generate and implement creative solutions;
• To be able to work with versatility, meeting unexpected, very tight deadlines on occasion, being able to prioritize as required and able to work autonomously;
• Have strong attention to detail; and
• Highly competent IT skills across standard Microsoft packages;