Guards Supervisor at Guardnow Security Group (K) Ltd

As a Site Supervisor for GuardNow, you would supervise a team of security officers securing premises for our customers. The role ensures the professional operation, administration and performance of a variety of security services for a customer’s site.

Role and responsibilities

• Supervising a team of security officers ensuring the best possible service delivery
• Managing team resources to ensure adequate staffing for our customer
• Inducting new personnel ensuring they are aware of site security procedures
• Seeking ways of enhancing service offering by making frequent improvement suggestions, and encouraging security team to do likewise
• Ensuring that training and screening requirements have been met for all team members
• Ensuring quality of service, contract compliance and  that operational KPIs are met
• Leading the team in incident management and conflict resolution
• Completing effective health & safety assessments, risk assessments and site evaluations
• Supporting and developing team members in the performance of their duties, managing poor performance as required

SKILLS AND EXPERIENCE

• Prior experience of working in a similar supervisory role , ideally within the security industry
• A valid security industry licence or accepted certificate of security competence
• Good verbal and written communication skills, interacting both internally and externally
• Excellent customer service skills
• Excellent organisational skills
• Ability to successfully supervise a team
• Track record of working in a fast paced and demanding environment.
• Should have a valid drivers licence (drives a manual car)
• Should be able to ride a motobike and have a valid riders licence for the same.