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Customer Care Jobs in Kenya

      • Telephone Operator at Accor

      • Job Description Receive each guest call in a professional and friendly manner. Maintain effective communication with all related department to ensure smooth service delivery. Handle every qu
        • 18 March
      • Sous Chef at Accor

      • Job Description Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Assists in determining how food should be presented and creates decorative
        • 18 March
      • Host at Accor

      • Job Description Consistently offer professional, friendly and proactive guest service while supporting fellow Colleagues. Demonstrates brand service Plus Standards in all interactions. To re
        • 18 March
      • Sales Coordinator at Accor

      • Job Description Prepare proposals for qualified leads or inquiries. Finalizes detailed arrangements on both rooms, functions with clients/organizers, and prepares the final contract accordingl
        • 18 March
      • Guest Service Agent at Accor

      • Job Description Welcome and assist Guests’ according to Accor Standards. Receive each guest call in a professional and friendly manner. Maintain effective communication with all relate
        • 18 March
      • Cost Controller at Accor

      • Job Description To monitor and control all procedures that affect the receipt, issuance, general controls and hotel sales – rooms, food and beverage, other miscellaneous services and products
        • 18 March
      • Africa Customer Manager at Diageo

      • Job Description : The Africa Customer Manager is responsible for co ordinating all Customer service (OTC) operations across the region, meeting market requirements and ensuring clear standard perfo
        • 29 March
      • Customer Service Executive at Reckitt Benckiser

      • About The Role Maintains the highest standards of customer service by immediately attending to and resolving customer issues. Ensuring that all customers receive their deliveries on time and i
        • 29 March
      • Customer Care Escalation Agent at BURN

      • About the role BURN is looking for an exceptional, efficient A Customer Care Escalation Agent to fill the role. The Aftersales Close Looping Agent will manage all Aftersales suppo
        • 29 March
      • Recovery Agents - Contract at Absa Bank Limited

      • Job Summary To provide specialist advice and support in order to ensure customer satisfaction and enhance the customer experience, through the execution of predefined objectives as per agreed stand
        • 28 March
      • Service Advisor at Peach Cars KE

      • Role Description The Car Care team has grown significantly over the last months and is taking more external work i.e vehicle fixes and inspections, consequently the team is becoming more client fac
        • 28 March
      • Service Supervisor at Peach Cars KE

      • Role Description The Car Care team has grown significantly over the last months and is taking more external work i.e vehicle fixes and inspections, consequently the client facing team is facing in
        • 28 March
      • Customer Experience Advisor at SBM Bank

      • Job Purpose The role holder will be responsible for delivering seamless world class customer experience across all customer touch points with utmost level of consistency & professionalism. K
        • 27 March
      • Team Leader, Ramp Services at Swissport

      • Swissport is recruiting for the position of Team Leader, Ramp Services reporting to the Service Delivery Lead, Operations and Ramp Services based at Jomo Kenyatta International Airport. The success
        • 27 March
      • Customer Experience Lead at Ecosafi

      • As the Customer Experience Lead you will be responsible for ensuring an exceptional customer journey from onboarding to retention. This role requires a deep understanding of Call Center Operations,
        • 26 March
      • Customer Service Representative at ShopIt Store

      • Job responsibilities Serve clients on all modes of engagement i.e messages, calls, social media and face to face. Provide accurate, valid and complete information promptly to clients as their
        • 25 March
      • Customer Service Trainee at Poa Internet

      • Mission Statement for the Role:  To be the face of Poa Internet, on a daily basis for customers reaching out to us through our omnichannel customer experience channels. Overall Responsibili
        • 25 March
      • Call Center Quality Analyst at Poa Internet

      • Mission Statement for the Role:  To drive a kaizen culture by providing ongoing support from a quality improvement perspective. Overall Responsibility:  Implement/develop relevan
        • 25 March
      • Customer Care Intern at ENGIE

      • Purpose/Mission The Customer Experience Department leads Support excellent (country-specific) customer experience through a smart customer journey and insightful, responsive analysis. Cus
        • 25 March
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Job Vacancies in Customer Care

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on myjobmag.com. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.