Job Summary:
Reporting to the Deputy Vice-Chancellor Transformative Teaching Learning and Research the Director of the Innovation and Incubation Center is a key leadership role within the universit
Mission Statement for the Role:
To drive a kaizen culture by providing ongoing support from a quality improvement perspective.
Overall Responsibility:
Implement/develop relevan
About the role
The Call Center Quality Analyst(QA) is responsible for assessing the quality of the performance of the call center teams dealing with our existing and potential customers. The QA wil
Responsibilities & Objectives.
Handle a large volume of inbound and outbound calls in a timely manner
Take customer calls and provide accurate, satisfactory answers to their queries and co
About the job
This role will be responsible for overseeing inventory management and billing for several dialysis services within a region/s.
Responsibilities
·Perform daily che
IPOA/HR/18/2024
Job Purpose
Responsible for receiving, sorting and processing complaints on police misconduct at the Call Centre.
Key Responsibilities/ Duties / Tasks
Implement policies
Our client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit a Call Centre Team Lead. The job holder will ensure that all Call-center functions are
Position Overview:
As the Call Center Quality Control (QC) Specialist, you will be responsible for monitoring and evaluating the quality of calls handled by our call center agents. You will ens
About the Client:
A leading private modern healthcare facility located in Nairobi, Kenya that offers a range of services with a dedicated team of various professional and qualified specialists. The
Job Description
Abt Global is seeking senior health technical expertise ahead of an upcoming FCDO opportunity that will work with, and provide specialist support to, host governments across a ra
We’re looking for a QA Officer to boost our revenue growth and profitability
RESPONSIBILITIES
The following are the duties you’ll be responsible for:
Call monitorin
CALL CENTRE QUALITY ANALYST
Our client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit a Quality Analyst. .The quality analyst is respon
About the role
This role is the direct contact between Turaco and its customers. The Contact Center associate will speak with customers over the phone to explain insurance products, benefits, an
Our client, an international organization who is a leading provider of language interpretation services is seeking to recruit Arabic language speaking call center agents.
D
About the Role
Reporting to the Regional Sales Manager with a dotted reporting line to the Fleet Operations Manager, the Service Center Associates will manage our Service Centers. The key rol
About the Role
Reporting to the Regional Sales Manager with a dotted reporting line to the Fleet Operations Manager, the Service Center Associates will manage our Service Centers. The key rol
About the Role
Reporting to the Regional Sales Manager with a dotted reporting line to the Fleet Operations Manager, the Service Center Associates will manage our Service Centers. The key rol
Call Center Representative responsibilities include:
Managing large amounts of inbound and outbound calls in a timely manner
Following call centre “scripts” when handling different