PURPOSE:
To provide general customer service in respect to medical business customers.
PRIMARY RESPONSIBILITIES:
Receive and respond to Medical emergency lines and ensure 24 hour coverage.
Chief Of Party (COP) Experience
Our aim is to build strong relationships, fostering partnerships with local organizations and stakeholders, in anticipation of future opportunities with potential Chie
We are currently seeking a highly motivated and skilled Bilingual Call Center Representative proficient in both English and Spanish to join our dynamic team. This role will involve handli
SKILLS AND QUALIFICATIONS
Degree or a diploma in a business related course.
A minimum of 1 year of experience in a similar role is an added advantage High self-motivation with strong interpers
What we are looking for
Girl Effect is looking for an experienced production house that will be responsible for the production, script writing, and post-production for one season of a drama seri
Abt Global Britain is seeking a Team Leader (TL) that will be responsible for providing overall leadership and technical direction of all programme activities, regarding a health opportunity funded
ORGANIZATIONAL CONTEXT AND SCOPE
Under the overall supervision of the Head of Sub-Office and the direct supervision of Procurement and Logistics Assistant in Dadaab, the incumbent shall be respo
Mission Statement for the Role:
To drive a kaizen culture by providing ongoing support from a quality improvement perspective.
Overall Responsibility:
Implement/develop relevan
About the role
The Call Center Quality Analyst(QA) is responsible for assessing the quality of the performance of the call center teams dealing with our existing and potential customers. The QA wil
Responsibilities & Objectives.
Handle a large volume of inbound and outbound calls in a timely manner
Take customer calls and provide accurate, satisfactory answers to their queries and co
The Scope
Girl Effect is looking to commission a research agency in Kenya with experience in girl-centered qualitative and quantitative research to run an evaluation of Tipping Point. The evalua
IPOA/HR/18/2024
Job Purpose
Responsible for receiving, sorting and processing complaints on police misconduct at the Call Centre.
Key Responsibilities/ Duties / Tasks
Implement policies
Our client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit a Call Centre Team Lead. The job holder will ensure that all Call-center functions are
Position Overview:
As the Call Center Quality Control (QC) Specialist, you will be responsible for monitoring and evaluating the quality of calls handled by our call center agents. You will ens
About the Client:
A leading private modern healthcare facility located in Nairobi, Kenya that offers a range of services with a dedicated team of various professional and qualified specialists. The
Job Description
Abt Global is seeking senior health technical expertise ahead of an upcoming FCDO opportunity that will work with, and provide specialist support to, host governments across a ra
We’re looking for a QA Officer to boost our revenue growth and profitability
RESPONSIBILITIES
The following are the duties you’ll be responsible for:
Call monitorin
CALL CENTRE QUALITY ANALYST
Our client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit a Quality Analyst. .The quality analyst is respon