Job Purpose:
We’re are seeking for a passionate and dedicated Customer Service Representative to join our team, contributing to the smooth running of our online gift shop on a day-to-day basi
Job Requirements
Diploma in Front Office & Administration, Hospitality Management or any related course.
Utalii College graduand is an added advantage.
Attained a C or higher in your KCS
Job Purpose Statement
To market and sell the Bancassurance products to the internal customers and other suitable prospects through direct approach and referrals. The job function involves implement
Key Responsibilities:
Providing the highest level of technical skill and expertise in Cisco PCCE, Dynamics CRM, ZOOM Customer Insights and Windows and Linux Operating systems and related
PURPOSE:
The Head Customer Experience is responsible for the execution of customer experience initiatives in accordance with the CIC strategic plan to align with the company’s vision.
PRIM
Purpose:
To provide administrative and technical support to the branch, captive and independent intermediaries.
To provide general customer service in respect to all lines of business for all CI
About the role:
The Customer Service Supervisor role holder is a dynamic and results-driven individual. He /she is a key contributor to the customer service department. The role holder will b
JOB RESPONSIBILITIES
Act as a liaison between technical staff (engineers, technicians) and other departments (sales, customer service) to ensure clear and timely communication.
Manage and main
Mission Statement for the Role
To be the face of Poa Internet on a daily basis for customers reaching out to us through our omni-channel customer experience avenues.
Overall Responsibility
Re
CUSTOMER CARE AGENT (REF: CCA/04/24)
Job Purpose:
The Customer Care Agent will be responsible for providing and promoting a professional, high-quality frontline customer-focused service by effic
( MCPB/04/2024/222)
Duties and Responsibilities:
General administration in respect to the budget of the assigned County Department.
Provision of strategic policy direction for the effec
Key Responsibilities:
Develop ICTs strategies, plans and policies for the project
Specify and provide technology to meet the project needs
Provide user training of ICT resources and ensurin
What are your main responsibilities?
You are responsible for the client communication for designated account relationships and Contracts.
You are required to response to the client on timely m
Duties and responsibilities:
Managing large amounts of inbound calls in a timely manner
Following current procedures when transferring a call to another member of staff for specialist advice.
About the role:
As a Strategic vendor services associate at Jumia, you will be responsible for the regional end to end management of one of our key partners; with the objective of growing and tr
About the role.
The Customer Growth Coordinator will support the Kenyan business and customer team by coordinating all the growth activities across the Kenyan business, running post campaign
Duties and Responsibilities
Developing, reviewing and implementing policy guidelines on career and succession management in the Public Service;
Developing guidelines and framework for developm
Brief Description
Job Purpose Statement: Organize, conduct & evaluate training & development programmes to enhance organizational and individual performance of operational personnel an