Mission Statement for the Role
To be the face of Poa Internet on a daily basis for customers reaching out to us through our omni-channel customer experience avenues.
Overall Responsibility
Re
Job Overview
IRC is seeking a Service Mapping Officer, based in Hagadera under the direct supervision of the Senior Editorial Officer and will support the Signpost teams in Hagadera, Nairobi, an
Job Purpose
Community Service Assistant (CSA) position is primarily field based position which plays an important role as an interface between Dispensers for Safe Water and communities served wi
What are your main responsibilities?
You are responsible for the client communication for designated account relationships and Contracts.
You are required to response to the client on timely m
Duties and responsibilities:
Managing large amounts of inbound calls in a timely manner
Following current procedures when transferring a call to another member of staff for specialist advice.
About The Role
Reporting to the Regional Sales Manager with a dotted reporting line to the Fleet Operations Manager, the Service Center Associates will manage our Service Centers. The key role w
About the Role
We are looking for a Security Supervisor/Controller to oversee Wasoko’s security and CCTV operations. The role is based in the various warehouses within East Africa. You must b
Job Ref. No. JLIL215
Role Purpose
The Senior Officer - Service Desk is responsible for overseeing the efficient and effective delivery of IT support services to internal users. They will play a
Duties and Responsibilities
Team Leadership: Supervise and motivate restaurant staff, including servers, hosts/hostesses, and kitchen staff. Provide guidance, training, and support to ensure a h
Brief Description
S/he will provide end users with regular updates on the progress of resolving their incidents or fulfilling their requests.
Detailed Description
Serve as the first point
Job Summary
The role holder is responsible for managing and building brand visibility, managing public relations within the company, building and sustaining the company’s reputation for quali
Purpose
The role holder ensures customer service delivery levels are as per the Bank’s prescribed standard, customer satisfaction and retention
Primary Responsibilities
Re
KEY RESPONSIBILITIES:
Ensuring assigned Problems are resolved within their SLA.
Updating and management of the Known Error Database (KEDB)
Recording, managing, and advancing the proble
Duties and Responsibilities
Supervise and coordinate the work activities of cleaning staff, including assigning tasks, scheduling shifts, and monitoring performance.
Train new employees on cle
Job Description
Responsible for preventive and day-to-day maintenance.
Assists with departmental budget estimates and costs of specific repair projects.
Providing support to the team members
Role Description
This is a full-time on-site role as a Switchboard Assembly Supervisor located in Nairobi County, Kenya. As the Switchboard Assembly Supervisor, successful candidate will be respons
Key Responsibilities:
Retail product placement: the incumbent shall be responsible to advise management on the moving products.
Retail Product Research and analysis: The incumbent shall take a
