GDBS Commercial - Africa at Guinness

Context/Scope:

The GDBS (Global Diageo Business Services) function within Diageo operatesto further improve business efficiency and empower the markets to focus on our commercial growth.

GDBS will deliver for Diageo:

• Reduction in cost base; on-going efficiency improvements; greater process standardization
• Market-driven agenda with focus on growth priorities
• Outstanding service & customer satisfaction
• Stronger compliance and controls

Africa continues to drive adherence to commercial standards as it’s a significant part of their growth strategy. We have a need for standardising our commercial processes and solutions and this role will be accountable for driving functional and technical excellence both at both a regional and global level.

Financial

Delivery of the £5M commercial portfolio supporting African Commercial agenda

Market Complexity

The role will delivery functional and technical capabilities supporting the commercial across Africa

Purpose of Role

The role will be accountable the delivery of functional IS capabilities supporting the commercial agenda across Africa. We have a significant need to drive standardisation and efficiency across Commercial in Africa and this role will play in leveraging the GDBS service offering to deliver that.

Top 3-5 Accountabilities Delivery of functional capabilities to support the Commercial agenda across Africa

Develop and maintain regional GDBS strategies, processes and KPIs that support the Commercial organizations.

Build functional delivery models to support the execution of the Commercial standards.

Provide Business Partnering capabilities to support the African Commercial Agenda

• Work with market BRMs to provide business partnering capabilities across the African region
• Track and co-ordinate the execution of the GDBS portfolio delivery against the global commercial standards.
• Ensure Commercial agenda is captured in the Africa portfolio and co-ordinated across BRMs
• Provide Solution guidance for BRMs to deliver against the Commercial
• Establishment of standardised technology blueprints to deliver the commercial standards.
• Play a pivotal role defining and executing the GSOE agenda across Africa
• Develop and maintain high-level commercial processes and the underpinning solutions that will deliver the Sales Opex agenda.

Qualifications and Experience Required

• Bachelor degree required with relevant work experience
• Experience working for global IS organization
• Experience in a business partnering capacity to understand stakeholder perspective
• IT strategy development with the ability to move between strategy and operational detail
• Strong track record of establishing IT delivery models supporting commercial processes
• Strong verbal and written communications skills with experience working with an executive audience
• Thorough understanding of controls and risk management practices

Barriers to Success in Role

• Ineffective balance of strategic thinking and operational detail
• Inability to deliver though others
• Poor engagement, communication and influence skills at all levels
• Inexperience establishing and delivery IS delivery models
• Inability to work across cultures/geographies