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    • Job Opportunities at Niko Digi Services Limited

    Posted: Feb 14, 2017
    Deadline: Not specified
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  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    Call Center / Customer Care

    • Job Type
    • Qualification
    • Experience 1 - 2 years
    • Location Not specified
    • Job Field

    Roles

    • Handling/Resolving any self-service issues that sacco members may have
    • Data entry and update of customer information
    • Monitor and process any Product orders via the platform
    • Calling all insurance clients reminding them of insurance expiry and renewal and our insurance services
    • Telemarketing – calling potential sacco officials and telling them about our platform
    • Responding to Customer emails, SMS, and social media engagements
    • Document all calls and service center activities
    • Identifying and escalating any priority Issues

    Requirements

    • Knowledge of Sacco Operations
    • Knowledge of Insurance Business
    • Call center experience
    • 1-2 years’ Experience

    Method of Application

    If you qualify for any of the above positions, please send your cv to nikodigiservicesltd@gmail.com

    Positions open until filled.

    Build your CV for free. Download in different templates.

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