Corebanking Specialist - ICT Division at HFC Limited

The Corebanking Specialist will be responsible for providing optimized support and maintenance of the core banking systems to ensure efficient operations.

This is both a support role and a value creation role.

The role requires the incumbent to work closely with Business, Operations and other relevant teams within the bank, in order to ensure that the performance of the Core Systems best support and contribute to the bank’s strategic objectives now and in the future.
This entails system optimization through research, design, analysis, documentation, development and implementation of approved solutions for issues and improvements.

The role is also charged with development of appropriate reports and administration services in a manner that ensures that all customer information is secure and the pertinent Service Level Agreements measures are consistently attained.

The successful applicant will be responsible for the following Key Result Areas:

• Administer, maintain, monitor and perform custodial duties on the Core Banking System and all other assigned applications (Treasury, Clearing, Lending, etc.) so as to ensure optimal use, efficiency, reliability and stability as per agreed levels of service delivery.
• Execute the planning, analysis, design, configuration, development, integration, system upgrades and enhancements of Core Banking system and other Core Applications in line with the Change Management policy.
• Liaise with business users to conduct comprehensive User Acceptance Tests (UATs) with all new deployments for compliance and ensure the business needs are met
• Analyse, troubleshoot and resolve issues encountered by users across the bank and customers, within agreed Service Levels.
• Provide user support by availing accurate and reliable data, training and advising them on appropriate solutions applicable within the systems for maximum productivity
• Provide 24 hour on call support and supervise day-to-day support of the core system and all assigned business application systems.
• Analyse, design, program and develop accurate functionality and reports.
• Identify, propose and evaluate improvements to systems, functionality and processes as appropriate.
• Coordinate users and service providers issues-resolution through reporting, tracking and enhancement to business applications to ensure expected service levels
• Ensure EOD is successfully done by offering technical support and troubleshooting reported challenges in the end of day processes
• Monitor systems performance by reviewing relevant system alerts/reports against set banking system performance targets
• Documentation of banking system operational procedures for reference and compliance. Ensure that they are in place, reviewed and updated.

The ideal candidates should possess:

• An IT related degree from a reputable institution.
• Certification in any of the following database systems: Oracle, Sybase.
• A minimum of 6 years’ experience in supporting a busy ICT environment with thorough knowledge of banking operations, system procedures and programming. Should have minimum of 4 years’ experience in Core Banking support.
• Knowledge of Operating Environments – LINUX, UNIX, Windows Server.
• SQL query writing skills, programming, design and analysis of system workflows, database administration, and system administration.
• Experience designing and working with multi-layered architectures (UI, Business Logic Layer, Data Access Layer) along with experience with service-oriented architectures (SOA)
• Integration Experience specific to Web Services and APIs (SOAP, REST, HTTPS, XML, etc.)
• Working knowledge of the role databases have in managing business processes and Information.

The ideal candidate must possess the following:-

• Ability to work independently under strict deadlines.
• Results oriented, analytical thinker, problem solving skills.
• Good interpersonal and communication skills.
• Good understanding of existing and emerging technologies.
• Demonstrated good planning and organisation skills.
• Team player and have integrity.