Marketing & Business Development Manager at Karen Country Club

Job Summary

Applications are invited from qualified persons for the above vacant position. Qualification Level: Bachelor Experience Level: Senior level Experience Qualification Level: Bachelor

Experience Level: Senior level

Experience Length: 8 years

Job Description

Reporting to: General Manager

Main Purpose of the position

The Marketing and Business Development Manager will be responsible for developing and implementing a comprehensive internal and external marketing plan, supporting and developing customer relationships, providing effective leadership in building a high performing culture that will increase revenues and profits as well as transform the Club-Member’s relations.

Other Key Activities Include:

The Candidate will be required to:

• Using knowledge of the market, identify and develop the club’s unique selling propositions and differentiators.
• Collaborating with other senior team members in the development and implementation of the Club’s broader corporate and communication strategy. Devising strategies for driving growth across the Club.
• Analysing existing approaches to the development of business and making changes where appropriate.
• Setting targets for new business development for the teams.
• Implementing new business initiatives across the teams.
• Identifying sales opportunities as a result of market changes.
• Setting up meetings with prospective customers to sell the Club’s services.
• Acting as a key contact for large customer accounts and suppliers.
• Forming strategic partnerships to leverage existing networks.
• Negotiating sales contracts with customers and ensuring their profitability.
• Devising marketing strategies, materials and tools to support business development.
• Monitoring customer satisfaction with members and existing clients to ensure service delivery.
• Developing and driving robust member relationship and engagement programmes.
• Lead Club’s Public Relations Management and related publications.
• Develop, obtain sign-off and implement a feasible brand and image strategy

Qualification

• Experience 8years relevant experience with extensive background in marketing, business development and client relationship management in the hospitality sector. Bachelor’s degree in Marketing or business-related field.
• Diploma in Events Management, Brand Management or PR will be an added advantage.
• Desirable MBA Skills and Personal Attributes.
• Good command of English, both written and oral ·
• Excellent communication and customer service skills.
• Strong analytical and project management skills. 
• Confident and dynamic personality.
• Strong creative outlook.
• Shown ability to be creative in people management