Spare Parts Sales Representative at Sheer Logic

Sheer Logic Management Consultants is seeking to engage a dynamic individual for a Spare Parts Sales Representative position for one of our clients.

Job Purpose

The incumbent will ensure high level of customer satisfaction and exceptional service delivery in the sales process and contribute toward achievement of Business budget turnover.

Key Responsibilities

• Ensure customers are served promptly as per set standards both on-line & walk in customers.
• Develop and maintain effective networks with customers and ensure timely resolution of customer complaints
• Using the EPC advise customers on substitution or modification of parts when identical replacements are not available
• Take & process telephone orders in an accurate manner
• Promote on line sales via rider delivery
• Sell quick service orders for retail customers
• Ensure tender quotations are submitted on time & followed
• Follow up on big retail quotations for conversion.
• Keep record of calls & sales & note useful information
• Capturing of lost sales in the system to help in order generation
• Responsible for growing online parts business within the branch
• Ensure timely debt collection of outstanding dues for account customers
• Ensure timely delivery of customer orders from CPD
• Raising & tracking of SOP orders for customers & advise upon arrival
• Preserve data for online business to help in management decisions

Qualifications

• A degree or diploma in a Technical field or Business related field
• Working knowledge of SAP DMB
• 2 year Experience in parts sales
• Excellent Communication & Interpersonal Skills
• Proven Selling skills
• Basic Automotive Knowledge