Receptionist at Corporate Staffing

Our client is fast becoming a lead in luxury living. They currently operate luxury serviced apartments and they seek to hire a highly professional and customer service oriented individual to create an excellent guest experience. He/She should be an ambassador for the brand and the hotel.

Responsibilities

• Greet, register, and assign rooms to guests
• Assist in bookings and reservations
• Operate the switchboard
• Attend to all routes of room bookings, such as online, phone, and in person.
• Maintain orderliness and cleanliness at the front area
• Answer telephone calls and in-person queries related to the hotel services and resolve any issues
• Process guests’ check ins and outs
• Prepare and complete room and restaurant bills
• Assist guests’ in storing valuables in secure deposit box
• Liaise with other departments of hotel
• Handle payments through cash, cheques and credit cards

Job Qualifications

• A diploma in Business Management
• Must have at least 2 years experience working in a hotel, preferably as a receptionist
• Excellent Communication skills
• Good Customer service skills
• Good interpersonal skills.
• Must be orderly.
• Ability to multi-task.
• Good crisis management skills