Senior Manager - Debt Recovery at ManPower Services

Job Ref: Mn 7514

JOB SUMMARY:

The Job holder will be responsible for reviewing the Bank’s non-performing assets book and developing appropriate strategies to ensure timely recovery of amounts due, with minimum loss exposure for the Bank. Periodically reviewing securities held against NPAs in order to identify possible gaps and institute measures necessary to rectify these, so as  to safeguard the Bank’s interest.Bringing overall Debt recovery knowledge and experience to bear in advising key stakeholders on common pitfalls to avoid in the overall structuring and management of credit facilities.

KEY RESPONSIBILITIES:

• Providing appropriate inputs at Board and Management Committees’ level to ensure appropriate measures are taken to rectify any identified gaps in the lending process.
• Based on overall assessment of the Bank’s NPA book and debt recovery success rate, Critically reviewing all non-performing facilities and development of appropriate strategies to ensure the Bank recovers the amounts due in an efficient and cost effective manner.
• On a case by case basis, assessing the Bank’s positioning and its ability to recover the amounts due without forced realization of securities held as far as possible. This includes detailed negotiations with the defaulting clients for facilities re-structure, where possible, in order to maintain customer goodwill.
• Where realization of securities held is inevitable, ensuring the process is handled procedurally in order to avoid delay through intermittent ligation. Similarly ensuring the defaulting client’s rights are respected in order to avoid potential risk exposure to the Bank through litigation or adverse publicity.
• Undertaking periodic review of securities held against all non-performing facilities in order to ensure these are perfected and that no dilution happens during the debt recovery period.
• Planning and closely coordinating the Debt Recovery process with various stakeholders, including Lawyers, valuers and auctioneers among others, in order to avoid undue delay and recovery costs escalation.
• For cases in court, ensuring the relevant evidence in support of the Bank’s case is properly documented and shared with the key stakeholders in good time, ahead of court appearances. Representing the Bank as a witness as and when required.
• Where the Bank is represented in court by other witnesses, ensuring these witnesses are well prepared with factual information and absolute clarity on the background of each case.
• Providing periodic reports to Management and respective Board Committee’s on the Recovery Status of each non-performing facility, with clear recommendations on the way forward or closure.
• Liaising with the Head of Credit to ensure provisions held against bad & doubtful debts are adequate and in compliance with the Prudential Guidelines.
• Liaising with the Heads of Credit and Finance to ensure appropriate adjustments are made to the provisions for bad & doubtful debts per the Prudential Guidelines in order to comply with IFRS requirements.

QUALIFICATIONS AND COMPETENCIES:

• Bachelor’s degree in any business related field.
• Professional qualifications in CPA/AKIB will be an added advantage.
• Masters in a business related field such as Strategic Management, Economics, Finance, and Operations etc.
• Minimum 7 years banking experience. At least 4 years should be at managerial level
• Strong analytical skills
• Excellent negotiation skills
• Effective communicator – both verbally and in writing.
• Strong interpersonal relationships.
• Focused and self driven
• Attentive to detail.