Account Executive at Corporate Staffing

Our client is an insurance provider and they are looking to hire a young vibrant, a problem solver and result oriented individual to fill the position of an Account executive.

Responsibilities

• Confer with customers by telephone or in person in order to provide information about products and services, to take orders or cancel accounts, or to obtain details of complaints.
• Contact customers in order to respond to inquiries or to notify them of claim investigation results and any planned adjustments.
• Review insurance policy terms in order to determine whether a particular loss is covered by insurance.
• Record all conversations with clients with details of inquiries or complaints and action steps that were taken.
• Discuss with customers on telephone and provide information on the company’s products and services.
• Call up customers who had previously called to complain to know if their challenges have been resolved and to ensure that they are now satisfied.
• Assist in soliciting sales of new products and policies.
• Receive visiting customers and provide them with necessary assistance.
• Maintain strong clientele relationship with customers.
• Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
• Recommend improvements in products and services
• Refer unresolved customer grievances to designated departments for further investigation.

Job Qualifications

• A business related degree
• Should have basic insurance background
• Should have good customer service skills
• Should be able to work under pressure
• Should be between the age of 26-30yrs
• Self – motivated, Confident and outgoing personality
• A Team player with good interpersonal and communication skills
• Excellent networking and prospecting skills
• Ability to multi-task and get things done to completion
• Ladies are encouraged to apply