• Guest Relations cum Animator at Corporate Staffing

  • Posted on: 11 July, 2018 Deadline: 18 July, 2018
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    Corporate Staffing Services - We are a leading recruitment agency in Kenya partnering with local and foreign businesses looking to hire top Kenyan professionals.

    Guest Relations cum Animator

     

    Our client is a medium sized hotel and conferencing facility in Nairobi. They would like to a hire a Guest Relations cum Animator to handle the conference clients and families.

    S/He should offer high quality service to the conference guests in addition to being involved in formulating and coordinating entertainment programmes for children during weekends.

    Responsibilities

    • Welcome guests in a friendly and professional way
    • Help prepare welcome folders for the conference guests
    • Attend to special guests (e.g. VIPs) and answer their inquiries
    • Anticipate guest needs and build rapport with customers
    • Create an animation/entertainment programme for the hotel
    • Communicate and perform duties and activities on their own and as part of a team
    • Encourage guest participation in activities
    • Maintain costumes or props
    • Interact with guests and have a friendly relationship with hotel staff
    • Provide information about facilities, programs and other services
    • Address customer complaints and escalate to management when needed

    Job Qualifications

    • Degree in hotel management or relevant field
    • Proven experience as a Guest Relations Officer or Animator
    • Excellent Communication skills
    • Good Customer service skills
    • Excellent organizational and time-management skills
    • Ability to interact with high level individual personalities
    • Ability to interact well with children
    • Proficient knowledge of Microsoft applications
    • Motivated, creative, energetic and able to work well on their own and also as part of a team
    • Culturally sensitive and ability to adapt easily

    Method of Application

    Please only send your CV quoting the job title in the email subject to jobs@corporatestaffing.co.ke before 18th July 2018.

    Kindly indicate current/last salary on your CV.

    N.B: We do not charge any fee for receiving your CV or for interviewing. Only applicants meeting the strict criteria outlined above will be contacted as part of the shortlisting process.

    Have you ever wondered what people doing similar jobs in different companies and industries earn? Contribute anonymously to Kenya's No. 1 Salary Database. Join MySalaryScale.
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