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Qatar Airways is proud to be one of the youngest global airlines to serve all six continents, and thanks to our customers’ response to our offerings, we are also the fastest-growing airline in the world. We connect more than 150 destinations on the map every day, with a fleet of the latest-generation aircraft, and an unrivalled level of service from ou...
Job Description
In this role, you will plan, supervise and support the reservation and ticketing agents in order to achieve optimal customer satisfaction and surpass the annual revenue targets. You will also encourage teamwork, consistency of service and proper coordination.
Specific accountabilities include:
To be successful in this role, you will need a relevant Vocational, Tertiary or Trade qualification combined with a minimum of 4 years of job-related experience within the airline, travel or hospitality sectors. A minimum of 4 years' experience supervising staff is required and you will need to have completed a recognized IATA or Airline Advanced Passenger Tariff and Pricing Course and have a thorough knowledge in Pricing and Fares.
Ideally, you will have detailed knowledge of a Computer Reservation System (eg. Amadeus) and be fluent in both English and Arabic languages (written and spoken).
Note: you will be required to attach the following
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