Webmaster at Kenya Trade Network Agency (KenTrade)

Job Description

Grade KTNA 7

Reports to: Manager, Innovations and Solutions

Development

Purpose for the Job

Ensure that the servers hosting site content are running at expected uptime and performance, designing the website, generating and revising web pages, testing, replying to user comments, examining traffic through the site and ensuring KenTrade’s web presence on social media.

Duties and responsibilities

• Maintain KenTrade’s web presence by posting new content in a timely manner and archiving outdated content and the intranet;
• Make improvements to KenTrade’s website and the intranet as required by the Agency;
• Work closely with KenTrade’s head of communications to determine suitable content for KenTrade’s website;
• Track site usage statistics and monitor performance;
• Develop and maintain new online resources, asked questions and database;
• Test website across browsers, operating systems, devices and take appropriate remedial action for deviations noticed;
• Ensure consistent look and feel across the website by promoting uniform font, formatting, icons, images and layout, and creating appropriate templates to assist content authors;
• Find, diagnose and fix website problems including broken links, typographical errors and formatting inconsistencies;
• Optimize loading speeds and capacity;
• Oversee the implementation of security measures to safeguard KenTrade’s website;
• Designing and building intranet applications;
• Address user complaints on the website and intranet;
• Monitor and analyze site performance;
• Undertaking such other duties as may be reasonably required and which are consistent with the level of responsibility of this job role.

Minimum Academic, Professional Qualifications & requirements

• Bachelor’s Degree in Graphic design, Information Technology, Computer Science, Business IT or related from a recognized Institution
• Certification in web programming and design is an added advantage
• 3 years minimum proven work experience as a web master or web developer
• Proficiency in HTML/CSS, XML, knowledge of SQL and JavaScript is preferred
• Meets provision of chapter six of the Constitution