Senior Relationship Officer - Team Leader at Letshego Holdings Limited

Job description

Overall, the incumbent is responsible for the efficient performance of the Government Payroll product and effective supervision of his/her teams’ sales activities and maintains strong ongoing business relationships with various stakeholders.

Key accountabilities

• Develop a sales strategy for the market that ensures attainment of set targets and profitability.
• Maintain and develop existing and new relationships to optimize quality of service, business growth and customer satisfaction.
• Monitor execution of action plans of the sales team and supervise daily and weekly sales activity of your team.
• Support marketing activities and integrate personal sales efforts with other organized marketing activities.
• Maintain accurate records and generate timely and reliable reports.
• Attend and present the company in meetings that aid business development, both internal and external.
• Liaise with BM Manager to ensure appropriate staffing, maintain a disciplined team and ensure effective staff development.
• Liaise with BM Manager to ensure appropriate staffing, maintain a disciplined team and ensure effective staff development of the team.
• Monitor and report on market and competitor activities and provide relevant reports and information.
• Review the AML policies and procedures and advise management on the need to amend the policies and procedures for efficient performance.