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  • Posted: Dec 6, 2018
    Deadline: Not specified
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    We are a leading Kenyan law firm providing a wide range of specialized legal services in different practice areas. Our firm comprises of (8) eight Partners supported by a team of Associates and Legal Assistants as well as clerical, accounting and administrative staff. In addition the firm is a member of Meritas Law Firms Worldwide an established global allia...
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    IT & Digital Communications Officer

    Job Description

    DEPARTMENT: IT/ BUSINESS DEVELOPMENT

    REPORTING TO: HEAD OF IT AND HEAD OF BD & CS

    Key Responsibilities and Duties Include:

    IT End User Support

    • Trouble shoot and resolve all IT related issues.
    • Respond to all support tickets raised by end users
    • Applying regular software patches and updates to existing applications
    • Training staff on new and existing software applications.
    • Maintain current and accurate inventory of hardware, software and IT resources.
    • Develop user training manuals.
    • Continually monitor the health of all systems within the domain
    • Run diagnostic tools to resolve IT related problems.
    • Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN),
    • Install and configure computer peripherals for users.
    • Follow up on support tickets to ensure that they are closed.
    • To provide regular weekly reports to the Head of IT.
    • Maintain high standards of professional conduct while performing your duties.

    Digital Content Management

    • Draft content for company website and social media platforms
    • Tracking conversation rates and making improvements to the website.
    • Develop and manage digital marketing campaigns.
    • Improving the usability, design, content and conversion of the company website.
    • Review new technologies and keep the company at the forefront of development in digital marketing.
    • Assist in Managing workshops, seminars, trainings and conference activities
    • Draft content (e.g. press releases) for mass media or company website and digital media
    • Liaise with media and handle requests for interviews, statements etc.
    • Foster relationships with advocates and key persons
    • Collaborate with marketing professionals to produce copy for advertisements or articles
    • Perform “damage control” in cases of bad publicity
    • Assist in communication of strategies or messages from senior leadership.
    • Developing social media content (Facebook, Twitter, Google+, etc.)
    • Management of social media platforms.
    • Production of e- zines, client briefs, newsletters using MailChimp or equivalent
    • Garner users to follow/like for the firm.
    • Establish presence on LinkedIn and begin engaging influencers.
    • Prepare impact reports
    • Copy editing
    • Assist with special events

    Requirements/Qualifications

    • Bsc. Computer science, Information Technology or Information Systems
    • MCSE and CCNA certifications
    • Two years’ experience working in the IT department of a large organization
    • Proven experience as communications specialist
    • Experience in web design and content production is a plus
    • Experience in copywriting and editing
    • Solid understanding of project management principles
    • Working knowledge of MS Office; photo and video-editing software is an asset
    • Excellent communication (oral and written) and presentation skills
    • Outstanding organizational and planning abilities
    • Proficient command of English
    • A commitment to the mission of TripleOKlaw Advocates.
    • Excellent written and verbal communication, strong editing skills
    • Self-motivated, detail-oriented with strong written, verbal & organizational skills
    • Excellent computer skills with experience in social media & Microsoft Office
    • The ability to work independently and with others
    • Dependability, flexibility, and ability to maintain confidentiality
    • The ability to work well under pressure and meet deadlines
    • Proficiency in Photoshop, Illustrator, or InDesign preferred

    Method of Application

    Interested and qualified? Go to TRIPLEOKLAW on tripleoklaw.com to apply

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