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  • Posted: Feb 20, 2019
    Deadline: Feb 25, 2019
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    ICRH Kenya is an independent organization established in the year 2000. We deal with many aspects under the wide umbrella of 'Reproductive Health': Mother and Child Health, Sexual and Gender-based Violence, Sexually Transmitted Infections, HIV and AIDS prevention, treatment and care, Adolescent Health, improving Services in resource-poor settings that se...
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    Quality Assurance Officer

    The Quality Assurance Officer will ensure planning, coordination, control, and continuous improvement of processes and methods are established to control the quality of research projects and programs implemented at ICRHK. Lead a team focusing on continuous improvement of projects using approved tools, design control, validations, and ensuring adherence to the project regulations, international guidelines, local regulations, along with ICRHK policies and procedures for the conduct of health research projects and program intervention. This involves working closely with Principal Investigators, project Managers, and other supporting project staff, to help ensure active participation in continuous quality improvement activities.


    • Keep abreast of internal, external and international rules and regulations pertaining conducting and implementing research in the organisation
    • Develop and maintain GCP/ICH compliant processes which control the quality of research work and clinical trials conducted in the organization.
    • Lead project auditing activities to ensure that project/studies are conducted in accordance with protocols, GCP, industry guidelines, IRB regulations both local and international.
    • Lead or facilitate with identifying non-conformances with requirements, provide suitable recommendations and facilitate ongoing quality improvements using risk-based methodology while maintaining compliance with applicable project/study protocols and Quality System Regulations.
    • Prepare and update quality documentation basing their processes on recognized standard such as Good Clinical Practices.
    • Train and promote quality culture in the organisation ensuring that all project staff are aware of the quality requirements
    • Monitoring and advising the performance of a quality management system, producing data, and measuring quality operations against set standards. Through coordinating and supervising activities required to meet these quality standards.
    • Liaise with other staff and managers throughout the organization to ensure that a quality management system is functioning properly.
    • They advise on changes and proffer recommendations on how to implement them; provide training, tools, and techniques to enable others to achieve quality standards.
    • Devise and establish a company’s quality procedures, standards, and specifications
    • Establish and maintain controls and documentation procedures
    • Monitor performance by gathering relevant data, as well as produce statistical reports
    • Use relevant quality tools and make sure managers and other staff understand how to improve the business
    • Work with operating staff to establish procedures, standards, and systems
    • Supervise and Monitor project implementation teams as they implement different components through the project life cycle.
    • Recruit and train supervisors and provide them with documented quality standards as guidelines for their day-to-day work
    • Develop and manage checklists and tools to be used in quality inspection/audit process during project design and implementation
    • Maintain the project files as required by the donor
    • Participate and take a lead role in standard operating development process in the organisation

    Proposal Development & Design

    • Participate in new business development of the organization
    • Ensure that the proposals and protocols are in compliance with the ERC requirement and formats
    • Ensure that all the research documents are translated and back translated into the required languages
    • Track the change log during the process.

    Data Collection, Management and Analysis

    • Ensure that only the approved tools are used during the process.
    • Organise data collection monitoring activities to ensure that effective procedures are followed and track project cost
    • Involve and engage with MOH, KNBS and NCPD leadership for joint monitoring visits
    • Verify that the receipt, use, and return of project expenditure cost by the Project supervisors are controlled and documented adequately
    • Perform regular field visits to ensure the quality of data collected by programs and to verify the accuracy of reported data.
    • Ensure that donor, partner, and project management data queries are addressed in an accurate and timely manner.
    • Ensure that quality and procedures are followed in documenting data management processes across the projects.
    • Ensure that all the project documents are handled, stored in a safe and secure place.
    • Report and document any adverse events that make occur during project implementation
    • Performing any other duties as may be assigned by the supervisor


    • Bachelor’s degree in any health-related field. Master degree in health field will be an added advantage
    • 5-years’ experience in providing Quality assurance in a research setting
    • Demonstrates strong analytical, problem solving skills.
    • Strong written and verbal communication skills.
    • Detail oriented, good organizational traits.
    • Self-motivated, with strong leadership abilities.
    • Must be results oriented, multi-tasking, quick learner, respond to the urgent needs of the team and show a strong track record of meeting deadlines.
    • Good computer skills; inclination to adopt technology to maximize efficiency.

    Method of Application

    Application letter and an up-to-date CV with names and addresses of three referees and telephone contacts should be submitted electronically by 25th February 2019,1pm addressed to e-mail: with the position as the subject of the mail.

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