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  • Posted: Mar 11, 2019
    Deadline: Not specified
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    Swvl is a global tech startup based in Dubai that provides a semi-private alternative to public transportation for individuals who cannot afford or access private options. The Company has built a parallel mass transit system offering intercity, intracity, B2B and B2G transportation in 10 megacities across Africa, Asia, and the Middle East.
    Read more about this company

     

    Operations Manager Kenya

    You will be responsible for the development and growth of SWVL’s operations in Nairobi and Kenya as a whole.

    As the Ops manager of SWVL’s Kenyan operation, you will be leading efforts to roll out SWVL’s new, innovative transportation system. The Ops manager role requires talent, leadership, and an entrepreneurial drive.

    As the Ops manager, you’ll be responsible for operational excellence and maintaining ‘SWVL’ quality throughout the rider’s experience. Customer support, supply chain management, service quality management — all of these sit under the Ops manager role. Continual improvement and a quality focus are the name of the game. SWVL believes in solving local problems with local solutions, so understanding the local market and delivering custom messages is important. This is where creativity meets analytics head on

    Requirements

    Who you are

    • You enjoy challenges, are flexible, can work long / irregular hours (when needed), and you can deal with ambiguity / ever-changing demands on your time & productive capacity. You want to be an owner (stock options / long-term incentive compensation) and you aspire to ascend into a leadership role in a fast-growing start-up.
    • 3+ years of consulting, investment banking or operations management experience
    • Track record in scaling & expanding operations to new markets.
    • Data-driven decision mentality and sound business judgment through strong analytical thinking
    • Experience with African markets and emerging markets is a plus.
    • Attention to detail, highly resourceful and self-motivated.
    • Demonstrated ability to engage & perform with senior professionals- reporting, coordination, communication, influence.
    • Entrepreneurial DNA and fear tolerance of a honey-badge

    Method of Application

    Interested and qualified? Go to SWVL on swvl.workable.com to apply

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