Jobs Career Advice Signup
X

Send this job to a friend

X

Did you notice an error or suspect this job is scam? Tell us.

  • Posted: Mar 14, 2019
    Deadline: Not specified
    • @gmail.com
    • @yahoo.com
    • @outlook.com
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    Greenlight Planet is on a mission to revolutionize rural energy access for the 1.5 billion off-grid villagers who use dirty, dangerous kerosene lanterns for light. In four years we've sold 1.6 million solar lights to off-grid families in South Asia and Africa— all paid for up-front, in cash— the latter 1 million customers acquired over the...
    Read more about this company

     

    Business Systems Administrator

    The Role

    The Business Systems Administrator will be taking ownership and auditing all the software and tools related to the business operations and its automations.

    Key responsibilities for the role:

    • Conducting regular audits on business platforms and agent/customer facing systems

    Users activity spot checks

    Configurations spot checks

    • Investigating logs to identify configuration changes
    • Tracking and keeping a record of all changes made to portals and systems
    • Keeping downtime records, causes and puting in place measures to prevent them from happening again
    • Identifying and Implementing fallbacks and redundancy mechanisms for business critical systems
    • Researching for alternative software to reduce costs and improve efficiency
    • Representing tools on diagrams and process flows to visualize how systems interact within and outside their own environment

    The ideal Business Systems Administrator

    • Has a Bachelor’s Degree
    • Has solid experience in managing complex business critical tools and systems
    • Can demonstrate accomplishment through some of the following experiences:
      • 3-5 years of ICT experience with a proven track record of maintaining and configuring different systems and tools
      • Significant commitment or experience with the social enterprise sector in Africa
      • Strong communication skills and ability to explain complex data flows in a simple manner
      • Proven experience administering CRM and ERP, Call Center software, Ticketing and Automation software, SMS gateways and other operational tools including Google Sheets and Google Apps Script
      • A good understanding of our key sectors of focus.

    Desired Characteristics

    • Excellent interpersonal skills.
    • Clear and straight to the point communication skills with fluency in both written and spoken English
    • Clear thinking/problem solving ability
    • Excellent attention to details
    • Excellent issue-tracking and resolution skills
    • Able to handle multiple tasks at the same time without errors and mistakes.

    Method of Application

    Build your CV for free. Download in different templates.

  • Send your application

    View All Vacancies at Sun King (Formerly Greenlight ... Back To Home

Subscribe to Job Alert

 

Join our happy subscribers

 
 
Send your application through

GmailGmail YahoomailYahoomail