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  • Posted: Jun 18, 2019
    Deadline: Jun 20, 2019
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    Toyota Kenya Limited is the authorized distributor and service provider of Toyota, Yamaha, HINO and Suzuki brands in Kenya. Toyota Kenya Ltd was incorporated in 1997 as a subsidiary by Toyota Tsusho Corporation (TTC) the trading arm of Toyota Motor Corporation
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    Sales Consultant

    Job Description

    Division: Network Management

    Department: Branch

    Section / Unit: Sales

    Reports to: Sales Supervisor

    Work station: Branch

    Direct Reports: N/A

    Indirect Reports: N/A

    Job Purpose: This role is responsible for the achievement of the set sales targets to ensure the profitability of the branch.

    Main Responsibilities of the Job

    Managerial/Supervisory

    N/A

    Operational Responsibilities

    • Conduct regular field visits to prospect for clients to generate sales and gather market information to assist in planning and decision making;
    • Actively follow up on new leads and referrals resulting from showroom, field activities and promotions to build prospects and close sales;
    • Prepare quotations in a timely manner in line with the Toyota Kenya guidelines to assist close sales in a timely manner;
    • Create sales orders in the system to facilitate timely invoicing
    • Prepare sales calls programs for appointment bookings with prospective clients to facilitate sales plans;
    • Maintain regular contact with clients to promote retention and generate referrals and new business opportunities;
    • Consistently update customers on sales order progress, respond and resolve customer queries in a timely manner to ensure customer satisfaction and retention;
    • Advise clients on finance packages available through partner financial institutions, and assist the clients in filling the required documentation to ensure the sales deals are closed;
    • Liaise with Finance to ensure payment terms are clearly agreed and communicated to the customer, and proper finance documentation, to minimise customer complaints and enhance the closing of sales deals;
    • Follow up on vehicle registration documents including logbooks to ensure the documentation is availed to the customer in a timely manner for enhanced customer satisfaction and retention;
    • Actively participate in promotional and customer training activities to market the company’s products and services to increase product awareness for enhanced sales;
    • Provide information to management and the marketing team on market intelligence to assist garner information required to develop aggressive marketing and sales strategies for the Toyota Kenya brands;
    • Submit accurate weekly deliveries and order intake data to the sales supervisor to keep track of the monthly sales targets as per budget;
    • Support in the unit ordering process to ensure optimal stock holding always;
    • Liaise with pre-owned vehicles section on evaluation and validation of customer vehicles trade-ins requests
    • Assist customers in filing government tax documentation e.g. I tax to prepare advance tax documents.

    Knowledge, Skills and Experience

    Minimum level of academic and professional qualifications required to perform effectively in the role

    • Degree in sales and marketing or other relevant field

    Minimum level of experience required to perform effectively in the role

    • 3 years’ working experience in sales in the automotive industry

    Working Relationships

    Internal customers

    • Sales Administration
    • Registration Officers
    • Logistics and Vehicle Preparation Team
    • Marketing
    • Sales Stocks and Planning
    • Service Advisors
    • Parts Sales
    • Finance Department
    • Leasing Departments

    External Customers

    • Corporate Clients
    • SMEs
    • Individual Clients
    • Suppliers
    • Financial Institutions/Banks
    • Pre-Owned Units Section
    • Kenya Revenue Authority
    • Contracted Personnel E.G Kk

    Competencies

    Technical

    • Proficient in Microsoft Office applications/computer literacy
    • Driving Skills
    • Product knowledge i.e. vehicle specifications, Basic mechanical knowledge
    • Knowledge in professional standards

    Functional

    • Writing skills
    • Presentation skills

    Behavioral

    • Excellent Customer Service skills
    • Excellent interpersonal skills
    • Pleasant and outgoing personality
    • Strong negotiating and influencing skills
    • Excellent presentation skills and communication skills (written and spoken)
    • A team player with a go-getter attitude
    • Ability to work under pressure and meet sales targets
    • Organizational skills

    Method of Application

    If you meet the requirements, kindly forward your application enclosing a detailed word version of your curriculum vitae together with a cover letter by 20th June 2019 to applications.applications@toyotakenya.com

    Please indicate the position as the header of your email.

    We are an equal opportunity employer

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