Head of Branch Expansion at Penda Health

Key highlights

• Build the expansion department in a company that is growing rapidly
• Design, implement and continuously improve the systems required to lease new properties and convert them into high quality Medical Centers at a high pace
• Own employee stock options in the company that you build

Role Description

As Head of Branch Expansion you lead our "Expansion Machine", overseeing the end-to-end process from area selection to branch launch.

You Will Manage Three Teams Led By

• Location search manager - responsible for selecting highly populated areas for future Penda Medical Centers, selecting sites (existing residential or commercial properties), and negotiating leases
• Construction Manager - responsible for renovating our newly leased locations into beautiful and high quality Penda Medical Centers that attract lots of patients
• Project Manager - responsible for coordinating cross-departmental teams to conduct due diligence on potential locations and to open branches on time, at high quality and within our budget
  
  

Responsibilities

• Hire, manage, grow and inspire your team every day
• Fully understand Penda's business needs and expansion goals and translate that understanding into operational plans for your team
• Develop the processes required to consistently open Medical Centers at high quality and speed to allow Penda to grow at its desired pace
• Manage expansion budgets. Champion creative initiatives to reduce investment in new branches while maintaining quality
• Work with your team to set the location strategy for new areas. Constantly review risks and location quality criteria to enhance our ability to expand
• Coordinate cross departmental teams to achieve Penda's expansion goals through best-in-class project management. Motivate and inspire them around a common goal
• Manage risk within the expansion function and communicate about it to the company's leadership. Ensure we negotiate good leases that protect the company
• Problem solve blocks in lease negotiations, construction and project management to keep us on track
• Oversee day-to-day operations of expansion - keep track of all the moving pieces, ensure adherence to financial controls, etc
• Navigate a complex regulatory setting for renovation and healthcare facilities
• Constantly review expansion processes and structures and conduct blame-free project reviews
• Use data to underpin your proposals and assessments. Debate and lead your team to make logical decisions
• Be a leader at Penda and a role model for our culture, vision and values. Make us all excited about our growth plans

Requirements

• 5+ years experience in project management
• 2+ years in a leadership role in an operational department (or other relevant experience)
• Demonstrated track record in delivering business results and experience managing teams in a complex expansion or project setting
• Strong analytical and Excel skills, and good understanding of accounting and budgeting
• Willingness to travel, locally and internationally
• Energy and resilience

Package

• Working for a company that has a real chance to revolutionize the healthcare industry
• Competitive salary (including employee stock options)
• Medical cover for inpatient and outpatient for your whole family
• Support to invest in your own growth (onsite mini-library of business books, budget for conference and training attendance)
• Great benefits package - including "mandatory" hiking days and fruit salads at the office!