After Sales Pump Technician at Corporate Staffing

Salary: 25k – 30k

• Provide service and customer support during field visits or dispatches and support daily our customer via the phone
• Manage all onsite installation, repair, maintenance, and test tasks
• Support and perform installation, de-bugging and final test runs at the customer site of machines coming from the factory
• Diagnose errors or technical problems and determine proper solutions
• Produce timely and detailed service reports and document processes
• Operate machine in a safe manner and follow all company’s filed procedure and protocols
  Cooperate with sales and technical team and share information across the organization
• Repair and perform maintenance at the customer
• Perform installation and debugging of machine modification and retool project on the machine at the customer site
• Perform machine preventive maintenance service and training at the customer
• Comprehend customer requirements and make appropriate recommendations such as training, repair, and spare parts needs
• Build positive relationships with customers

• At least a Diploma in Mechanical Engineering.
• At least 2 years of relevant experience
• Experience in Electrical/Electronic will be an added advantage
• Ability to work flexible shifts and to adapt to changing work schedules
• Excellent communication skills
• Good customer service skills