Sales Representative at Muranga County Government

The main duty of a Sales Representative is to serve customers by selling products to them and thus meeting their needs.

Responsibilities

• Servicing existing accounts, obtaining orders, and establishing new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets
• Focusing sales efforts by studying current and potential volume of customers.
• Submitting orders by referring to price lists and product literature.
• Keeping management informed by submitting routine activity reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
• Monitoring competition by gathering current marketplace information on pricing, products, new products, delivery schedules and merchandising techniques.
• Recommending changes in products and services, by evaluating results and competitor activities
• Resolving customer complaints by investigating problems; developing solutions; preparing reports and making recommendations to management.
• Keeping abreast of modern sales techniques by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
• Providing historical records on own area customer sales data
• Satisfy requirement of Chapter Six of the Constitution of Kenya

Qualifications

• Bachelor’s degree in Sales, Commerce or business management
• Valid BCE driving license with at least 3 yrs driving experience
• At least 3 years of experience in selling Fast Moving Consumer Goods

 Skills and Competencies

• Customer Service Skills
• Ability to speak in a friendly way to customers and potential customers
• Good listening skills
• Ability to offer and communicate options to customers
• Good Communication Skills-speaking to customers about a product’s different features, and answering any questions they might have.
• Flexibility and ability to work long hours, nights or weekends.
• Persistence with ability to bounce back after losing a sale.