Human Resource & Administration Officer at Frontier Optical Network (FON)

DEPARTMENT: Human Resource & Administration

Responsibilities (Functions and duties): 

• Maintains the work structure by updating job requirements and job descriptions for all positions.
• Maintains organization staff by establishing a recruiting, testing, and interviewing program; counselling managers on candidate selection; conducting and analyzing exit interviews; recommending changes.
• Prepares employees for assignments by establishing and conducting orientation and training programs.
• Maintains a pay plan by conducting periodic pay surveys; scheduling and conducting job evaluations; preparing pay budgets; monitoring and scheduling individual pay actions; recommending, planning, and implementing pay structure revisions.
• Ensures planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances; counselling employees and supervisors.
• Maintains employee benefits programs and informs employees of benefits by studying and assessing benefit needs and trends; recommending benefit programs to management; directing the processing of benefit claims; obtaining and evaluating benefit contract bids; awarding benefit contracts; designing and conducting educational programs on benefit programs.
• Ensures legal compliance by monitoring and implementing applicable human resource federal and state requirements; conducting investigations; maintaining records; representing the organization at hearings.
• Maintains management guidelines by preparing, updating, and recommending human resource policies and procedures.
• Maintains historical human resource records by designing a filing and retrieval system; keeping past and current records.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
• Completes human resource operational requirements by scheduling and assigning employees; following up on work results.
• Maintains human resource staff by recruiting, selecting, orienting, and training employees.
• Maintains human resource staff job results by counselling and disciplining employees; planning, monitoring, and appraising job results.
• Contributes to team effort by accomplishing related results as needed.
• Any other duties as assigned by the Supervisor.

Experience:

• 3-5 years of experience as a Human Resources & Administration officer

Qualifications:

• Academic: Higher Diploma in Human Resources & Administration; Bachelor degree in human resources and or management desirable

Specialist knowledge required:

• Knowledge of HR & Admin systems 
• Knowledge of Microsoft Office including Word, Excel and PowerPoint

Behavioural Competencies:

• Communication and interpersonal skills
• Attention to details and accuracy
• Planning and Organising skills
• Analytical skills
• Knowledge of industry changes in regards to issues affecting Human Resources
• Ability to maintain confidential information