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Moko Home + Living is a growing company bursting with innovation, creativity and passion. Our customers dream of a better night's sleep, a welcoming place to host their guests, a fun and safe place for their children to play. But they tell us this isn't easy - they have to settle for low-quality furnishings or break the bank. Join us in building t...
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WHAT YOU’LL DO
As the Head of Customer Insights & Product Development, you will be the ideator and custodian of the customer experience journey, to ensure that each customer is wow-ed every time they interact with us. You will be the eyes and voice of our users and lead the development of new products that will make our mission “create a new smiley world” a reality. This position is ideal for someone who enjoys thinking about new ideas and executes them to achieve concrete results.
THE ROLE IN BRIEF
Make the MOKO brand THE smiliest and most-loved in the home+living solar universe
Be the maker and the custodian of an 11 stars customer experience journey
Make MOKO’s digital and offline (including our retail shops) identity the most beautiful and wow-ing in the solar system
Design beautiful products that lead to viral word-of-mouth
In collaboration with the product engineering team, design, implement & operate a scalable product design & development engine
ARE YOU OUR DREAM CANDIDATE?
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