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  • Business Development Manager – Corporate at Kenya Orient Insurance Limited

  • Posted on: 2 December, 2019 Deadline: Not Specified
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  • The company was incorporated in 1982 by the Al Fateem Group of Dubai and was later acquired by Kenyans in 1988. Kenya Orient Insurance was then formed in 2004 after a transfer of ownership from the previous proprietors to its current owners.

    Business Development Manager – Corporate


    Reporting to: Assistant General Manager – Underwriting & Business Development

    Job Reference: KOIL/HR/BDC001/2019

    Function: Underwriting & Business Development

    Key Relationship (Internal): Work closely with underwriting, reinsurance, claims and regional managers

    Purpose of the role

    • The position will be responsible for the identification and opening of new markets, recruitment and growing business from new intermediaries.
    • Soliciting and acquiring business from corporates and large clients including government institutions and SMEs.
    • Key champion in developing new products and conducting competitor analysis.

    Key Responsibilities


    1. New Leads and opportunities

    • Acquiring and retaining new business by generating leads
      • Identifying new markets and business opportunities to increase sales revenue.
      • Acquiring and developing new business accounts and preparing sales proposals for clients
      • Targeting key accounts potential for the company.
      • Reviewing, evaluating and pricing moderately complex business by applying sound underwriting judgement and adhering to company policy and Industry Regulatory Framework.
      • Creating deal pipelines that lead to substantial conversions

    2. Quote to cash

    • Achieving average revenue per product
    • Converting issued quotes to revenue
    • Reviewing financial performance of accounts against budget

    3. Loss Ratio

    • Managing the quality of business to maintain the agreed level of claims ratios
    • Reviewing, managing and controlling the claims registered and paid to achieve set claims / loss ratios

    4. Product Development and Marketing

    • Spearheading product development and enhancement initiative.
    • Conducting market campaigns, activations and product sales drives.
    • Reviewing existing products to maximise on revenue


    1. Adherence to Credit & Underwriting Policy

    • Carrying out periodic reviews of the department’s policies and procedures to ensure their relevance to the business strategy and changing organizational needs.

    2. Internal Controls and Reporting

    • Preparing annual budget for the sales and business development function and ensure proper budgetary control
    • Update action plans and financial objectives quarterly.
    • Offering input and feedback to long range, strategic and budget planning processes.
    • Preparing periodical management reports


    1. Brand Promotion & Competitive Analysis

    • Establishing and maintaining a good relationship with brokers, agents and clients. Also maintaining close liaison with other departments in the Company.
    • Fostering and maintaining good corporate image through liaison with all intermediaries and the general public
    • Maintaining high public relations amongst clients
    • Training of intermediaries and staff on our products, selling & closing skills and relationship management.
    • Recruiting new intermediaries.
    • Conducting market intelligence and keep management informed of changing trends.
    • Carrying out market research and competitor surveys.

    2. Communication

    • Visiting, developing and maintaining good rapport with customers and handling their queries and reporting on any significant/persistent concerns to management.
    • Clarifying and articulating the diverse requirements of customers to support delivery of professional excellence and expertise.
    • Using customer insight to determine and drive customer service outcomes and quality.
    • Advising the Assistant General Manager and the Management on issues pertaining to the business
    • Closely follow up on all leads within a 24 hour response time line client
    • Excellent customer service and complaints handling

    3. Living KOIL Values

    • Integrity
    • Excellence
    • Customer Driven
    • Innovation
    • Team Work

    Qualifications and Requirements

    • Bachelor’s degree;
    • Master’s degree is an added advantage
    • ACII or AIIK Professional qualification
    • 12 years relevant working experience, Four (4) of which should have been at a managerial level

    Competencies and Skills


    • Relationship building for influence
    • Result Oriented
    • Accountability
    • Committed and self-driven
    • High standards of integrity and professionalism
    • Self-initiative and innovative


    • Thorough knowledge of insurance products, regulations, product development and underwriting.
    • Understanding of general insurance distribution chain and route to market
    • Key account management
    • Risk management
    • Effective communication
    • Good negotiation
    • Great presentation
    • Leadership skills

    Method of Application

    Interested and qualified? Go to Kenya Orient Insurance Limited career website on docs.google.com to apply

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