System Administrator at Kenya Trade Network Agency (KenTrade)

Reports to: Assistant Manager Infrastructure and Service Management Purpose for the Job

The System Administrator (SA) is responsible for installation / configuration, operationalization, maintenance, performance, security and availability of systems hardware, software and related application components. The role involves the design, implementation and maintenance of systems as well as providing 24/7 support to users, partner agencies and clients.

Duties and responsibilities

•  Creating user profiles, passwords and grant access rights to staff; 
• Analyzing system logs to identify potential issues for resolution;
• Troubleshooting any reported system problems; 
• Responsible for system performance monitoring and tuning;
• Installation, configuration and optimization of operating systems; 
• Applying OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities;
• Developing, testing, documenting, implementing and enhancing of backup and recovery procedures as well as application of change-management procedures and activities;
• Designing, setup and configuring of complex Multi-Server environments; 
• Create and maintain comprehensive documentation for all implemented systems;
• Research and recommend innovative, and where possible automated approaches for system administration tasks;
• Undertake such other duties as may be reasonably required and which are consistent with the level of responsibility of this job role.

Minimum Academic, Professional Qualifications and Experience

• Bachelor’s degree in Information Technology, Computer Science or related field from a recognized institution;
• Microsoft Certified Solutions Architect (MCSA) or Microsoft Certified IT Professional Certification
• Minimum of 3 years’ experience in system administration will be an added advantage;
• Certificate in Computer Applications/ Proof of proficiency in computer applications; 
• Meets provision of chapter six of the Constitution