Key responsibilities
Lead the day-to-day operations of our customer service team, ensuring quick response times, empathetic conversations, and high-quality resolutions
Coach and mentor a team
Job Description
To lead and manage trading activities in fixed income, money markets, structured rates, and credit products. This role is responsible for optimizing interest rate profitability, man
Overseeing audit functions, training initiatives, and compliance processes, you will drive process improvements within the Retail department, ensuring adherence to operational standards
Job Responsibilities
Health and Safety; Uphold the company code of conduct, policies and procedures, ensuring integrity and accountability in every aspect of your work and adhere to
Key responsibilities
Uphold the company code of conduct, policies and procedures, ensuring integrity and accountability in every aspect of your work.
All employees have a responsibility to adh
Principle Accountabilities
To assist the MD in implementation of sound controls and consistent governance operating model and processes across the Company to ensure adherence to HF Group’s go
As Creative Lead, you’ll be the guardian of our brand identity. You will own the look, feel, and voice of Greenspoon across digital, print, video, packaging, and everything in between. You will
Job Purpose:
The role holder supports facilitating the drive for Britam’s Culture transformation journey with Britam leaders and employees at all levels and is primarily tasked with workin
We are seeking a proactive and detail-oriented Network Engineer to join our ICT Service Delivery team. The successful candidate will assist in the management of enterprise network systems, server i
Job Purpose
The Senior Lead Quality is responsible for overseeing the quality control processes within the phone assembly plant, ensuring that all products meet the company's quality standar
Facilitate and substantively contribute to defining results
Provide technical inputs for the development of theories of change of the programmes and projects counting the past, present and futur
Requirements for Appointment
For appointment to this position, an applicant must:
Kenyan citizenship;
A relevant Bachelor’s degree recognised in Kenya;
A Master’s degree will be
Our client in the Telecommunications sector seeks to recruit a Shop Team Lead.
Reports to: Shop Manager
Job Purpose
To market and sell Company products and services to all customers in a p
Job Description
Team Leadership
Lead and provide on-the-floor support to customer care representatives and act as the first line of escalation for client support.
Hold weekly meetings
Job Purpose
The successful role holder will be responsible for Controlling, Managing and Supporting day-to-day network operations to ensure that the glass ball of customer experience does not fa
About the job
We are looking for a Backend-focused Engineering Team Lead to join our team as we scale up and drive digital and financial inclusion across our markets.
"At M-KOPA, you'
Job Purpose Statement
The primary objective of the Service Operations Centre officer is to monitor the quality of all IT services and take necessary actions in case of service disruptions or degrad
Job Purpose:
Responsible for coordinating and overseeing various operational activities which require close contact with the Terminal, mainly related to berth planning, therefore ensuring smooth