Business Development Services (BDS) Specialist at AMSCO (African Management Services Company)

About the role

The Business Development service Specialist will play a key role in the growth and expansion of AMSCO’s Solutions within the Management Consulting Business Segment.

He/she will primarily be responsible for execution of Business Development Services (BDS) projects/programs under the consulting business segment. He/she will also be involved in business development and project management across East Africa. The individual must be able to develop consulting client pipeline together with the Business Development Manager (BDM), proposal development, ensure delivery of service as per agreed work plan, and adhere to consulting processes and guidelines and stakeholder relationship management.

Ongoing project management after the sale is closed will be critical to ensure ongoing client satisfaction with AMSCO professional service offerings. Active engagement in the execution of all BDS projects as aligned to the business strategy and contributing to on-going client engagement to ensure conversion of prospect to business opportunity.

Supports and facilitates execution of BDS projects by identifying clients, developing proposals, creating work plans and researching on current SME Eco system, BDS provision and players within the various EA markets, SME delivery models and ensure efficient delivery of BDS PROGRAMS.

Client Acquisition Management

• Together with the BDM’s, identify and develop new consulting business opportunities.
• Sales pipeline: Work closely with the BDM’s in the development of the sales plan that will generate revenue for consulting business.
• Ensure consulting opportunities have progressed within the sales pipeline. At least 50% of pipeline has converted to opportunities by end of year.
• Central point of contact for notification and pipeline management of all priority proposals and actively follow up on leads.
• Ensure consulting portfolio mix. Project distribution- Co-creation, RFP and special programs.
• Perform in-depth client / prospect needs analysis resulting in full solutions proposals.
• Present and convey a high level of knowledge of potential BDS clients and how AMSCO BDS products/solutions can address them.
• Network to develop business relationships that will grow the business and stay in touch with industry changes.

Program Management

• Develop competitive proposals based on client needs assessment.
• Ownership and maintenance of client and proposals repository.
• Ensure delivery of service as per agreed work plan
• Adhere to consulting processes and guidelines
• Stakeholder relationship management.

Market Research

• Conduct extensive market research and consolidate information on BDS products including innovative SME consulting products.
• Keep track of BDS competitors’ product developments and marketing strategies across East Africa.
• Perform valid and reliable market research SWOT analysis

Operational Delivery

• Work closely with the BDM’s to ensure smooth delivery of BDS projects/programs to meet client needs.
• Manage and oversee the project implementation process.
• Identify all issues of assigned accounts to ensure complete satisfaction through all stages of the sales and delivery process.
• Maintain database of strategic partners.
• Work closely with the Business Development team to source, endorse and utilize strategic partners on future BDS projects.
•  Provide weekly Pipeline report.

Essential

• Bachelor’s degree, Master’s degree may be advantageous;
• Minimum 4+ years’ experience in project management and execution of BDS