Business Manager at NCBA Group

Job Purpose Statement

The role of the Business Manager is to provide strategic, operational and administrative support to the Managing Director, ensuring effective execution of business priorities, coordination across departments and delivery of key initiatives within the General Insurance Business.

Desired Work Experience

At least 4 years’ experience working in administration and business support with at least two years supporting senior management teams in a similar size Insurance or Financial institution, in a role requiring:

• The ability and confidence to establish and maintain positive and productive relationships with stakeholders at senior director level and across all cadres inside and outside the organisation and influence positive outcomes.
• The ability to produce and disseminate high quality professional information and documents which involve researching, note-taking, collating, writing, proof-reading, editing, and presenting accurate materials, minutes and follow management reports.
• The ability to effectively manage processes, recommend improvements and establish new and more efficient ways of working.
• Working knowledge of documents and data management with a high level of competency in standard Microsoft packages, data analysis and reporting tools.
• The ability to work flexibly with versatility, meet unexpected and on occasion very tight deadlines, prioritise and proactively manage competing demands, multi-task, manage pressure, work autonomously and collaboratively with colleagues and external stakeholders.
• A well-placed sense of judgement, tact, diplomacy, and tenacity, with the ability to exercise absolute discretion and confidentiality.
• A demonstrable level of numeracy and ability to analyse statistical and financial data with strong attention to detail and a high level of accuracy.