CaLP Programme Manager - East & Southern Africa at Norwegian Refugee Council

We aim to deliver the best possible service through commitment to our regional hallmarks: evidence based programming; advocating for change; cash and markets-based programming; driving innovation; collaborating with other actors for greater impact; integrating our programmes to achieve synergy and maximum efficiency; and valuing staff diversity.

The CaLP Programme Manager will support the Regional Representative in shaping and driving forward CaLP’s strategy in the region. In so doing, s/he will be required to liaise with and help to leverage the collective capacity of CaLP member organisations as appropriate towards improving the quality and scale of CVA in the region. S/he will develop and maintain effective communication with a wide range of actors including CaLP members and other stakeholders, exploring opportunities for mutual learning and collective impact, providing technical support to coordination fora and organizations, and brokering connections between a variety of actors within the scope of the agreed strategy and plans.

The postholder will work closely with the whole CaLP team (those in country and beyond) and with the support of the Regional Representative to take forward the following:

Area 1: Foster collaboration for more effective and sustainable humanitarian CVA that better meets the needs of people living in contexts of crisis

• Liaise with Cash Working Groups in multiple countries on a regular basis and support interagency collaboration towards more effective CVA.
• Work in close cooperation with diverse actors within humanitarian CVA and complementary areas such as social protection, economic and financial inclusion and private sector on issues of common interests.
• Assist with mobilization of CVA actors including CaLP members and non-members to participate in collaborative initiatives towards optimizing the impact and effectiveness of CVA in the region.
• Liaise with government bodies, clusters and other parts of the humanitarian system, as relevant, to promote and enhance the coordinated use of cash.

Area 2: Become an effective global network for the CVA system, inspired by improving outcomes for people living in contexts of crisis

• Conduct an audit of membership engagement in the region.
• Support enhanced engagement with all members.
• Contribute to planning and management of ‘member only’ or ‘member priority’ events.
• Support processes that aid joint planning and setting of the agenda for collaborative work by CaLP members
• Liaise with CaLP members on specific issues and commitments as becomes appropriate based on identified areas of work

Area 3: Strengthen evidence-based policy and action in order to transform humanitarian CVA
Support learning and knowledge sharing activities, including the planning and delivery of webinars and learning events.

• Work with partners and other stakeholders to identify evidence and research gaps
• In collaboration with CaLP members and other stakeholders, contribute to the planning and development of case studies or other learning products
• Implement activities to enhance the uptake of learning generated at regional and global levels based on agreed plans.
• Contribute regional perspectives to global policy debates.

Area 4: Provide thought-leadership on emerging issues likely to affect humanitarian CVA, mindful of the links to the broader financial assistance landscape

• Prepare regionally relevant synthesis reports highlighting gaps, opportunities and challenges
• Support thematic pieces of research and workshops carried out in the region.
• Identify opportunities to promote the work of CaLP in appropriate national and regional fora.
• Participate in regional CVA discussions and represent CaLP team with members, non-member, donors and other external stakeholders including through online events.
• Contribute to processes of convening CVA actors to explore practical ways forward on key issues and set the regional and national agenda for advancing quality of CVA
• Disseminate information about global policy debates at regional level.

Qualifications

• Technical understanding of CVA Programming in humanitarian contexts.
• Experience in humanitarian coordination and/or policy work.
• Knowledge of the international humanitarian system and understanding of some of the key debates related to cash transfers programming.
• Proven ability to work in a collaborative environment and contribute to the success of cross-organizational teams
• Ability to build, develop, and maintain strong relationships across multi-organizational teams
• Demonstrated ability to analyze and synthesize information, identify patterns and present the facts effectively
• Programme and grant management experience.
• Strong writing and oral communication skills in English
• Strong experience relationships in multi-organizational teams
• Excellent interpersonal skills
• Experience of organizing large meetings and events
• Ability to travel within the region

Personal qualities

• Empowering and building trust
• Appreciative inquiry
• Comfortable with uncertainty and ambiguity
• Building and nurturing connections
• Committed to collaboration and teamwork
• Pragmatic and flexible approach to work
• Managing resources to optimize results
• Strong experience in capacity building and/or knowledge management.
• Written and verbal communication skills in French or Portuguese.
• Experience of working in a network environment.
• Skills and experience facilitating training and/or events.