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Wananchi is the leading business providing affordable entertainment and connectivity for the rapidly growing middle class in East Africa.
Manages Others: Yes
Titles & Number of Positions Managed:
Job Purpose / Summary: Reporting to the Director – Customer Experience, the Manager – Contact Centers will be responsible for Zuku Fiber and Zuku Satellite customer support and post support customer retention in all countries of operation, ensuring:-
Key Responsibilities:
Desired Education, Experience & Attributes
Interested candidates to send their updated CV to recruit@ke.wananchi.com with ‘Manager – Contact Centers’ as the subject line not later than 30th March, 2020.
Mail applications will be considered if desired qualifications are met.
Wananchi Group is an equal opportunity employer and offers competitive remuneration and benefits to the right candidate.
Only short-listed candidates will be contacted.
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