Deputy Monitoring Officer (Kenyan nationals only) at International NGO Safety Organisation

This position is open to Kenyan Nationals ONLY.

INSO KENYA MONITORING Project

INSO Kenya Monitoring is a new ‘INSO-lite’ concept intended to support humanitarian preparedness and response in Medium Risk contexts like Kenya.
While operating with the same rigorous quality standards of a regular INSO mission, INSO Monitoring will offer a pared down service menu initially limited to:

1. Flash alerts and reports on all conflict and criminal incidents affecting our NGO community and on major conflict incidents and serious armed crime. We will no longer report routine crime or tribal violence unless it involves an NGO.
2. A monthly analytical report including data trends and mapping.

As with all INSO services, INSO Monitoring is only available to non-profit humanitarian & development NGOs (local and international) working to assist the people of Kenya.

Job Summary

Reporting to the Head of Mission (HoM) Kenya, the Deputy Monitoring Officer, South (DMO-South) will ensure delivery of all INSO Services in line with Service Delivery Standards (SDS) and other policies and procedures.

Main Responsibilities:

Delivery of INSO Services

INSO Alerts

• Be on the lookout/vigilant on occurrences and incidents requiring immediate operational response
• Verification of Incidents/occurrences
• Drafting Alerts as per the guidelines
• In collaboration with the HoM, review the Alerts
• Prompt publication of Alert Reports as they occur

INSO Reports

• Be on the lookout/vigilant on occurrences and incidents requiring immediate operational response
• Verification of Incidents/occurrences
• Drafting Alerts as per the guidelines
• In collaboration with the HoM, review the Alerts and issue updates accordingly

Publication of Alerts

Weekly Incident List

Gather incidents occurring within the week in coordination with the Field Monitors

Monthly Reports

Contribute to the drafting of the report by providing inputs from your area of coverage to the HoM as per the guidelines

Independent Safety Advisor Services

Upon request by NGOs, and in coordination with HoM, respond to day to day requests from individual registered NGOs, this could include (but is not limited to) advice on a planned travel, incident management, general or tailored-made briefings or third-party referrals.

Site Security Review Service/Compound Assessment

In coordination with HoM, assist NGOs upon request to conduct a site security review of any NGO facility (residence, office, sub-office, warehouse etc.) and provide written report with recommendations.

Crisis Assistance

In coordination with the HoM, and in relation to security matters of extreme urgency or sensitivity - such as life-threatening injury, armed attack, fatality or kidnapping - provide expert assistance to senior NGO crisis responders with urgent advisory, information or referral services such as liaison with quick reaction forces (QRF), reference to medical services or advice on incident management

SitReps

Prepare weekly reports (SitRep) for HoM

Monthly Country Directors Briefing

Assist the HoM in preparation and where necessary presentation of the briefs

Networking

• Liaise closely with NGOs, the UN, the military and other national and international security agencies to obtain relevant information for NGOs use.
• Conduct field trips to develop expertise of the local context or through constant communication with local partners, including NGOs

Line Management

• Manage, guide, orient, supervise field monitors in Coast, Nairobi, Western, Nyanza, Narok/Nakuru regions in accordance with INSO Regulations
• Conduct Performance Appraisals of Field monitors
• Support Field Monitors in setting annual objectives and monitor progress of the objectives.

Confidentiality

• Observe and maintain confidentiality and safety of any documentation or procedures as outlined by INSO Policies;
• Observe and maintain confidentiality and safety of all NGO information.

Lines of Communication

The Head of Mission is your point of contact.

The above duties are not exhaustive; flexibility is expected as you may be assigned any other duties that may not be listed above to meet the needs of the programme.

Mandatory Requirements

• Kenyan citizenship
• Bachelor’s degree in Journalism, Political Sciences, History, Anthropology, Social Sciences or any other equivalent qualification.
• 2 to 3 years of work experience in positions requiring high level information, processing, analysis and writing on safety or any other related work
• Excellent oral and written skills in English
• Excellent understanding of approach to safety
• Ability to relate and network with key stakeholders in Kenya
• Excellent computer skills

Key Personal Competencies

• Excellent organizational skills and prioritization of work
• High level of confidentiality and Integrity
• Excellent communication and interpersonal skills
• Computer Skills
• Ability to work in a multicultural environment
• Excellent analytical skills
• Team Player

INSO’s Safeguarding Policy

INSO is fully committed to safe recruitment, selection and vetting of all potential new staff, trustees and volunteers and we will ensure rigorous compliance with our Code of Conduct and Safeguarding policy throughout the recruitment process. As such, the following safe recruitment practices will be applied:

• All offers of employment will be conditional on receiving at least two satisfactory professional references.
• INSO will ask candidates about significant gaps in employment history or frequent changes of employer and address.
• All essential qualifications and relevant professional accreditations and memberships will be verified.
• The successful candidate will be required to provide a valid proof of identity (passport, ID card).
• All new hires will receive an orientation in INSO’s safeguarding policy and procedures and associated documents (Code of Conduct, Whistleblowing etc.).
• All new hires will be required to sign and abide by the Code of Conduct as a condition of employment.