Fund Services Supervisor at Cytonn Investments

Cytonn Asset Managers Limited (CAML), is the regulated affiliate of Cytonn Investments Management Plc, and is licensed as a Fund Manager by the Capital Markets Authority and the Retirement Benefits Authority. The company is also a licensed Real Estate Investment Trust (REIT) Manager under the Capital Markets Authority. Our objective is to offer superior risk-adjusted investment returns to our clients through investments in both the public and alternative investments markets.

Cytonn Investments Management Plc (CIMP), is an alternative investment manager, with real estate development capability, and a primary focus on private equity and real estate investments in the high growth Kenyan Region. CIMP has presence in East Africa, Finland and the US.

CAML & CIM investors include global and local institutional investors, individual local investors, and diaspora investors.

The Fund Services Supervisor will be an individual who's keen on automation and digitization to ensure optimal clients and stakeholders management, efficient portfolio administration including performance measurement duties, as well as efficient risk and compliance management through intergartion with business units across the company and outside of the firm for efficient services delivery

Responsibilities

• Client correspondence management - ensure maximum client satisfaction by closing queries in a timely and efficient manner
• Build strong collaborations and integration with other business units across the company for efficient services delivery to clients
• Custodian of all relevant clients’ records in Cytonn Relationship Information Management System and contact details in a safe and efficient manner
• Daily, weekly and monthly portfolio cashflow management and liquidity planning
• Approval of payments and investments in the Cytonn Relationship Information Management System and Custodian Banks
• Preparation of weekly, monthly, quarterly and annual reports to the regulators, board and management
• Review operational viability on all new products being introduced by the fund manager
• Identifying opportunities to improve current processes through automation and digitization given changing client and portfolio requirements
• Prepare daily and end month reconciliations for cash with custodian banks, portfolio placements and redemptions and making follow ups for closure on reconciliation items with custodians
• Track portfolio investment in line with the Investment Policy Statement for monthly regulatory fillings
• Conduct portfolio pricing for all funds and ensure accurate input of fund expenses for correct yield calculation
• Responsible for performance measurement and analytics
• Ensure fund operations processes are compliant with regulatory requirements and other relevant laws
• Conduct continuous risk assessments in collaboration with risk team and apply adequate mitigations
• Supervisor to the fund operations team including capacity building and leadership

Requirements

• A Grade B+ and above in KCSE (or equivalent).
• A Bachelor’s degree is required, with a minimum of a Second Class Honours Upper Division. A Degree in marketing, business administration or related fields is highly considered
• Over 3-years’ experience in Operations Services Management
• A proven track record in management and implementation of successful growth initiatives.
• Team player with ability to comfortably relate with cross cultural teams
• Should possess outstanding communication skills (writing and verbal) and management presentation skills

Learning Opportunities

Automation and digitization; clients and stakeholders management; portfolio administration; perfomamnce measurement; risk and compliance management

• Portfolio administration: Ensure proper recording of all portfolio transactions including: client's contributions, withdrawals and any corporate actions
• Assist in the preparation and distribution of client statements and investment reports for the investment team
• Ensure effective and timely reporting for fund position and return to clients
• Communicate and reconcile portfolio activity with custodian banks and administrators
• Interact with clients, their advisers, custodians and administrators regarding portfolio operations
• Timely release of accurate financial and portfolio data
• Maintains controls by preparing and recommending policies and procedures to be followed
• Maintains financial security by coming up and following internal controls
• Preparation of payments by verifying documentation
• Ensuring compliance with taxation and any other financial legal requirements
• Preparation of special reports by collecting, analysing, and summarizing account information and trends
• Drive efficiency by spearheading automation processes and enhance internal systems for communication within the department
• Follow up on clients’ overdue payments by sending payment reminders
• Reconcile the accounts receivable ledger to ensure that all payments are accounted for and properly posted
• Generate reports detailing accounts receivable status
• Undertake cashbook reconciliations on a daily basis by providing bank reconciliations
• Any other duties as may be assigned from time to time