Manager, Product Management at Mastercard

Job Details

We are the global technology company behind the world’s fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless®. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.

The Global MNO Products and Solutions team is part of the Mastercard Product organization, and has end-to-end responsibility for making great products, solutions and propositions for MNOs that delight the user and allow the MNO, mastercard and our partners, to achieve our goals of digitization, diversification and financial inclusion.
This role is responsible for ensuring the commercial success of mastercard products and solutions catering to the needs of Mobile Network Operators and the MNO industry, for establishing best practice in the MEA region, and for ensuring continuous commercial optimization of our value proposition. This role is responsible for driving mastercard MNO strategy through our sales channel, to the customer, and globally to other regions.
This role works hand-in-hand with mastercard teams in strategy, analytics, product, and sales, as well as with industry thought leaders, trade bodies, research firms, in order to devise the right go to market plans, track product KPIs, provide insights, develop sales collateral, establish best practice and case studies.
The right candidate must have a zeal for new business development, with an entrepreneurial outlook and drive. He/she must be an expert in business analysis, product commercialization and business economics. He/she must be able to identify opportunities regionally and globally, make a compelling business case and internal ‘sales pitch’, and influence colleagues to address these opportunities. At the same time, he/she must be able to provide thought leadership externally to customers, partners, industry bodies and forums. A strategic and problem-solving mindset is key, as are strong communication skills at an executive and senior management level. An ideal candidate will have a strong background of successfully creating new product/business ventures in a commercial role, demonstrating an exceptional record in the previously mentioned areas of focus.
This a newly formed role and therefore the job description may evolve over time – albeit within the broader parameters of Product Management. As such, the ideal candidate must have the subject matter expertise and analytical acumen, to identify and work on new goals and grow the role beyond the initial job description, with the help of his/her manager.
This role will have a regional focus (Middle East & Africa), but will be accountable for global MNO Solutions as well, and will report to the Global Vice President, MNO Products & Solutions.

Roles & Responsibilities:

Specifically, this role will have the following responsibilities:

• Helps develop strategic business plans for Product, including rigorous analysis of revenue opportunities and related costs
• Define metrics and KPIs, and track MNO products, solutions and programs
• Identify areas of optimization, develop and execute plans
• Analyze mastercard-MNO partnership, and MNO industry at large, to identify and document trends and case studies
• Makes recommendations regarding solutions to challenges in the portfolio or product strategy
• Assists in driving internal and external thought leadership by creating case studies, best practices
• Contribute in creation and socialization of the new mastercard MNO strategy
• Analyze and define business opportunities with MNOs in MEA and globally
• Influence and mobilize resources to address MEA and global opportunities
• Represent the MNO solutions team in senior meetings internally, pitch new business plans and secure support
• Build and manage the business plan and model for MNO solutions
• Build and manage the right pricing strategy for MNO Solutions
• Develop the right product sales narrative for MNO products & solutions

All About You:

• Must have an elite-level professional track record working with leading internet / fintech / tech / telecom companies with direct responsibility of two or more of the following:
  • Growth hacking
  • Product line strategy
  • Product/Business Analytics
  • Product sales and marketing
  • Market/business development
• Must have elite-level expertise in one or more of the following fields:
  • Digital payments and traditional payments technology
  • Mobile money / financial inclusion space
  • New fintech and digital startups
• Must have a passion for tech, and enjoy leading external and internal stakeholders through complex problems that are solved by applying best practice and technology
• Must be self-sufficient and able to make the most of opportunities and maintain self-discipline despite setbacks
• Must have the ability to think holistically, solve problems and propose detailed plans and initiatives to achieve the long-term vision
• Must have a high decency-quotient and outstanding ability to work within and lead teams
• Must enjoy working on new problems and thoughtful risk-taking
• Broad knowledge of payments / mastercard product and services; familiarity with MasterCard’s digital payments solutions is a strong plus
• A design thinking qualified professional will be preferred
• MBA degree from a leading business school is not required but preferred