Q-commerce Operations Manager at Glovo

Your Work-life Opportunity

We believe that if we want to revolutionize the delivery industry that we need to deliver a WOW experience to our clients, and this is how we run Glovo. To reach this WOW effect you will be managing and coordinating our different Q-commerce stores, as you optimize each Q-commerce stores in your city. Your goal will be to quickly adapt the operation of each Q-commerce stores and continuously improve it.

Be a Part Of a Team Where You Will

• Manage and supervise all the Q-commerce stores in the city.
• You will hire, train and motivate all of the staff within a Q-commerce stores as you seek to reach optimal efficiency and profitability
• You will control and manage the staffing - headcount, hours, shifts - of the Q-commerce stores as you optimize the efficiency and happiness of the pickers.
• You will implement existing procedures and find ways to improve current procedures and to report them back to Global.
• You will control the stock level, check the demand forecast and the reinstock.
• Develop reports to track the operations of each Q-commerce stores and each picker
• Coordinate the launch of new Q-commerce stores within your area of influence.
• You will be an ambassador of Glovo’s culture and values for your teams.

You Have

• Minimum of 2 years of experience: Experience in managing a store
• Strategic mindset, able to see the big picture
• Extremely analytical profile, able to move from analysis into clear actions. Crazy about numbers.
• Extremely driven to make agreed plans happen
• Flexible work schedule
• Experience managing teams
• Lots of autonomy and responsibility
• Objectives driven
• Passionate about customer support and sales driven
• Proficient in IT and Microsoft Office tools
• Looking for a dynamic, passionate, and responsible team player

Experience Our Glovo Life Benefits

• Enticing Phantom Shares plan
• Comprehensive Private Health Insurance
• Free monthly Glovo credits to spend on our restaurant products (and zero Glovo delivery fee on all Glovo orders!)
• Cool perks such as fresh fruit and healthy snacks every day, beers on Fridays, Culture Days every 2 months!
• Discounted Gym memberships
• Flexible working environment

 

What You’ll Find When Working At Glovo

• Gas: We work hard with energy and passion for what we do.
• Care: We act in the best interest of a sustainable future.
• Good vibes: We always see the positive side in every situation and act with fairness and honesty with everyone.
• Stay Humble: We embrace mistakes and feedback to learn from them.
• Glownership: We roll up our sleeves and get work done no matter our position and level.


 

If you believe you match these values, we look forward to meeting you!

At Glovo we believe that diversity adds incredible value to our teams, our products, and our culture. We know that the best ideas and solutions come by bringing together people from all over the world and by fostering a culture of inclusion where everyone feels heard and has the chance to make a real impact. It's because of this that we are committed to providing equal opportunities to talent from all backgrounds.

Wanna take a peek into what it's like to work at Glovo? Follow us on Instagram and like us on Facebook!

Glovo is transforming the way consumers access local goods, enabling anyone to get almost any product delivered in minutes. Our on-demand logistics connect customers with independent local couriers who acquire goods from any restaurant or store in a city, as well as deliver urgent packages for a variable fee. As of 2020, we’re currently present in more than 22 countries across Europe, Latin America, Africa, and Asia.