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  • Posted: Jul 15, 2020
    Deadline: Not specified
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    Cigna is a global health service company, dedicated to helping the people we serve improve their health, well-being and sense of security. Cigna has almost 40,000 employees who service over 80 million customer relationships around the world. Within its international division, a dedicated unit - headquartered in Belgium - focuses on the needs of International...
    Read more about this company

     

    Sales Implementation Associate

    The Position:

    Reporting to the Sales & Inception Team Leader, the Inception Associate will be responsible for closely managing the inception process for new business across Europe ensuring high levels of service are maintained at all times.

    Main Duties/Responsibilities:

    • Responsible for the end to end inception of new business for all business lines within European Global Segments
    • Perform quality checks on all inceptions data in line with Cigna policies, working closely with Sales Managers to ensure all correct information is received
    • Facilitate communication to Sales Managers to ensure complete transparency on the status of inceptions
    • Ensure all inceptions data remains compliant with all relevant legislation and Cigna Policies
    • Maintenance of relevant sales data and files within Salesforce.com as required
    • Ensuring internal processes are followed and turnaround times are consistently adhered to for all activities within the inceptions cycle
    • Escalate, manage and resolve any issues
    • Building strong working relationship with key brokers, acting as single point of contact for all inceptions activity
    • Perform hand over to Client Managers and Client Executives once inception activities have been completed

    Experience Required:

    • 2 years experience in a team based environment.
    • Used to meeting tight deadlines and managing priorities (working under pressure).
    • Healthcare background preferred (not essential).

    Skills:

    • Excellent communication skills, verbal & written.
    • PC Skill (Excel, word and Power point).
    • Interpersonal skills/telephone manner.
    • Self motivated
    • Knows the most effective and efficient processes to get things done, with a focus on continuous improvement
    • Pro-active
    • Able to build formal and informal relationships with internal and external contacts
    • Ability to take ownership.
    • Work well in a team environment.

    Method of Application

    Interested and qualified? Go to Cigna on jobs.cigna.com to apply

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