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  • Posted: Feb 13, 2020
    Deadline: Feb 19, 2020
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    Old Mutual Kenya is based in Nairobi and is part of a larger group that offers solutions in long-term savings, asset management and investment. We offer solutions to individuals and corporates underpinned by our core values which are: Respect, Integrity, Accountability and Pushing beyond boundaries.
    Read more about this company

     

    Senior Manager, Retail Growth - Faulu

    Introduction...

    Reporting to the Head of Retail Banking and Bancassurance, the role-holder will develop business opportunities in the segment through Balanced growth of Deposit, Loans and Bancassurance. The Role will also ensure quality growth of the Loan book.

    Minimum Requirements

    • A degree in a business-related field i.e. Bachelor of Commerce, Business Studies, Economics or Banking/Finance.
    • AKIB or Marketing Course
    • Formal training in lending/relationship management
    • At least 5 years managerial experience with proven track record for delivery of superior results
    • Experience in lending /credit management
    • A detailed knowledge of bank's products relating to the Micro- market segment.
    • A good knowledge of other Bank products and services to facilitate cross-selling.
    • A good understanding of the current trends both in the banking industry and the corporate world of business.
    • A detailed knowledge of the Bank's liability products and of the Bank's policies is essential.
    • A detailed understanding of the relationship management concept.
    • Credit skills
    • Financial analytical skills
    • Leadership Skills
    • Negotiation skills
    • Good communication and interpersonal skills
    • Report writing and presentation skills
    • Business opportunity identification skills

    Job Specification...

    • Business Growth
      • Growth of Deposits both Cheap and Term deposit in line with the Bank Strategy
      • Growth of the Loan book through quality disbursements.
      • Growth of all Bancassurance products
      • Quality management through timely payments and enhanced Schemes Relationship.
      • Sales Team productivity Management through regular performance Management.
      •     Working closely with The Head of the Department to offer leadership to Retail Banking team to ensure achievement of both departmental and corporate objectives.
      • Manage achievement of sales, retention of client base and profitability of portfolio.
      • Optimize business growth through aggressive sales efforts resulting in quality growth of client’s relationship, develop new business and grow accounts.
      • Offer competitive products and services that meet the needs of target market
      • Modelling cross-selling initiatives to increase customer Share of wallet .
      • Based on market intelligence, s/he to advise the segment head on the product improvements necessary for a better appeal.
      • Increasing penetration of corporates with our products
      • Reintroducing our full product offering to enable us increase customer wallet share through cross-selling
      • Improve efficiency in handling Retail customer applications based on informed customer feedback
      • Brand appeal in and outside our Retail relationships through word of mouth advocacy.
      • Communicating and reinforcing the AML-CTF compliance culture established by the board
      • Implementing and enforcing the board-approved AML, KYC & CFT policy within the Department, Unit or Branch
    • Customer Service
      • Customer delight in all services given to customers in our space
      • Work towards enhanced turnaround of all offerings  to ensure a pleasant customer experience.
      • Need based cross-selling of all the Bank products and services including Bancassurance.
    • Monitoring and Control of Bank’s portfolio
      • Ensuring compliance with Bank’s credit policy and Government regulations
      • Regularly monitor all non-performing accounts per Employer
      • Liaise with the respective scheme leadership to ensure facilitated booking, verification and tracking of clients who have left employment in various schemes.
      • Maintain and evaluate quality of Loans to ensure compliance with lending guidelines.
      • Preparation of special business reports on credit disbursements, loan arrears and recovery.
    • Staff functions
      • Adopting a proactive and energetic work style to enhance customer/ interdepartmental /branch delight.
      • Offer regular update to the Branch Teams growth of the Portfolio and quality control.
      • Upholding the required professional and technical knowledge by attending and contributing to the appropriate Training programmes

    Method of Application

    Interested and qualified? Go to Old Mutual Kenya on to apply

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