Sponsor Donor Support Associate I at Compassion International Kenya

This intermediate associate executes the day-to-day processes and activities to service the sponsor-donor connection. Specifically, the sponsor and donor services associate processes child sponsorship, child survival, youth and other field program communication resources. He or she may coach the work of other associates.

Responsibilities

• Maintains a personal relationship with Jesus Christ. Is a consistent witness for Jesus Christ, maintains a courteous, Christ-like attitude in dealing with people within and outside of Compassion, and faithfully upholds Compassion’s ministry in prayer.
• Acts as an advocate for children. Understands and advances Christ's mandate to protect children. Raises awareness of the needs of children and takes active steps to help protect against neglect, abuse, and exploitation of children. Promotes the dignity, respect, positive treatment, potential of children in all circumstances. Encourages the involvement of others in helping children in need. Reports and appropriately supports responses to incidents of harm of children if they occur.
• Working directly or in cooperation with appropriate staff, coordinates the gathering of communication resources from the church partner.
• Provides production schedules with deadlines as well as feedback on the quality of information received.
• Collaborates with various field office staff to conduct and support marketing or external relations related information processing.
• Generates, organizes, records, and tracks child, mother-child unit and student information and correspondence documents.
• Monitors quality of documents and prepares them for entry into the database for dispatching.
• Produces electronic child information by entering child and sponsorship data into database and produces database reports and maintains computer files. Also reviews, approves or rejects child information received.
• May provide some general administrative support.
• May provide technical advice on systems and programs commonly used in this role to other assistants and offices.
• FaithHas a personal relationship with Jesus Christ.
• CultureAccountable for supporting, upholding, and engaging in Compassion's core "Cultural Behaviors" in all internal and external communication and relationships.

 Education

• High School Diploma

 Experience

• Two years Experience working in this or similar position or field.

*Equivalent education, training and/or certification may be substituted for experience and education shown aboveWorking EnvironmentOffice – Standard Office EnvironmentPhysical DemandsSitting, standing, and/or walking for up to 8 hours per dayTravel RequirementsNo travel required for this role