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  • Posted: Oct 1, 2024
    Deadline: Not specified
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    Corporate Staffing Services is a leading recruitment agency in Kenya providing complete recruitment services. In the last ten years we have been partners to local and foreign businesses looking to hire Kenyan professionals. We have recruited for diverse clients in different sectors and industries.
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    Operational Excellence Coordinator

    Responsibilities:

    • Collaborate with different departments to identify areas for improvement and waste reduction within the organization.
    • Conduct detailed process analysis, including Time & Motion Study, Value Stream Mapping, business Process Mapping to identify bottlenecks, inefficiencies, and areas of improvement.
    • Develop and implement OpEx methodologies and tools to drive continuous improvement efforts throughout the organization.
    • Train and educate employees on OpEx principles, tools, and techniques, fostering a culture of continuous improvement. Coordinates meetings and trainings as needed including scheduling, preparing materials, taking notes, and following up on action items as needed
    • Monitor and evaluate process metrics to track progress and identify areas requiring further improvement and submit weekly update on all progress and before /after improvements 
    • Lead and facilitate OpEx projects, including Kaizen events and 5S initiatives, to achieve targeted results.
    • Work closely with cross-functional teams to develop and implement standardized work processes and procedures.
    • Assist in the development and maintenance of visual management systems to improve communication and transparency across teams.
    • Stay updated on industry best practices and emerging trends in OpEx manufacturing and process improvement.
    • Operations Coordinators perform a variety of resource management and strategic planning tasks to ensure their organization is adequately staffed and supplied. 
    • Facilitating cross-channel feedback from customers and employees to management and executive teams
    • Working with team leaders, managers and department heads to learn departmental needs and goals
    • Ensuring that all activities conform to local, federal, industry and company standards
    • Observing, reviewing and analyzing processes to identify inefficiencies and areas where improvements could be made
    • Identifying and resolving any problems in all business process
    • Designing and maintaining clear operational guides to ensure consistency of operations
    • Delivering reports to department heads, management teams and boards of directors to provide insight into the overall efficiency of the organization. Weekly project update to all take holders and monitor compliance of system tracking and all reviews 
    • Collaborating with management and executives to set departmental and organization-wide goals

     Key Roles: 

    • Process Improvement: Lead and facilitate process improvement projects using methodologies like Lean and Six Sigma to enhance operational efficiency.
    • Performance Monitoring: Track and analyze performance metrics to identify areas for improvement and ensure that processes are optimized.
    • Training and Support: Provide training and support to employees on best practices and continuous improvement techniques.
    • Collaboration: Work closely with different departments to ensure that improvements are integrated into business processes and systems.
    • Documentation: Maintain detailed documentation of processes, improvements, and performance metrics to ensure transparency and accountability.
    • Problem Solving: Identify and resolve operational issues by analyzing root causes and implementing effective solutions

    Qualifications & Experience:

    • Diploma or degree in Industrial, Production, Mechanical or Electrical Engineering (or a related field).
    • Minimum of 2-3 years of experience working in Continuous Improvement/ Business Excellence cell, actively working on improvement activities, preferably within a manufacturing or industrial setting.
    • Certifications in Lean, Six Sigma Green/Black Belt or other process improvement methodologies, Data Analysis, can be an added advantage
    • Proven project management skills. The ability to lead and facilitate OpEx projects from initiation to completion.
    • Strong knowledge and understanding of OpEx manufacturing principles and tools (e.g., 5S, Kanban, Kaizen, Value Stream Mapping, Time & Motion Study).
    • Proficiency in using OpEx software, Knowledge of Microsoft Office (especially Outlook, Word, PowerPoint, and Excel) required; familiarity with Microsoft Visio, Office365, Power BI, Minitab, Value Stream Mapping software and SharePoint preferred Microsoft Office would be an added advantage

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    General Manager

    Key roles and responsibilities

    Strategic Leadership:

    • Provide overall leadership in guiding the organization’s fulfilment of its mission, including the implementation of the strategic plan and related key strategies or business plans.
    • Ensure ongoing programmatic excellence, rigorous program evaluation, and consistent quality of finance and administration, fundraising, communications, and systems; recommend timelines and resources needed to achieve the strategic goals.
    • Building and maintaining a strong relationship and diverse network of collaborators, and supporters, including government agencies, development partners and other parties interested in the work of the organisation, and as a way to leverage resources from aligned organizations and partners.
    • Maintain, and support the established Technical Committees: serve as an ex-officio member of each committee, seek and build committee involvement with strategic direction for both ongoing local operations as well as for programmatic expansion.
    • In conjunction with the organisation’s team, implement, and monitor the annual performance organizational work plan and any other work plans, as are used to establish and monitor key milestones, outcomes, and deliverables in the execution of the organisation’s overall mission and strategic plan.
    • Planning & business development.

    Fundraising & public relations:

    • Expand revenue-generating and fundraising activities to support existing program operations while simultaneously building operational reserves.
    • Oversee the public relations and marketing strategies to effectively position the organisation for successful fundraising and expanded revenue generation.
    • Development of media, and publications for presenting the organisation’s work to the public, particular audiences and articulating the organization’s achievements and objectives.
    • Build key strategic relationships with diverse allies, collaborators, funders, and others.

    Skills and experience

    • 10 years of relevant experience and a broad and perceptive technical grasp of conservation, sustainable tourism, and community-led initiatives.
    • Strong experience, skillset, and technical understanding of organizational development and/or business development; someone who understands the challenges and imperatives in building effective, high-performing organizations, and who has a proven track record in steering organizations through these challenges.
    • Strong organizational diagnostic and analytic skills – the ability to quickly and accurately understand an organization’s strengths, weaknesses, and priorities in a developmental sense.
    • Team management experience, with a demonstrated ability to coach direct reports to improve performance.
    • Team player; willing and able to adapt to the needs of a dynamic and growing organization.
    • Experience in non-profit fundraising and proposal writing.
    • Outstanding interpersonal skills in communications, relationship management, and team processes.

    Other requirements

    • First degree in tourism management, environmental education, social sciences or a related field. 
    • A master’s degree in, tourism management, environmental education, social sciences or a related field (preferred).
    • Deep understanding of sustainable tourism, environmental conservation, and community development principles. 
    • Previous experience managing Association with proven contribution to its growth.
    • Additional professional qualifications and Knowledge of global trends in responsible tourism will be an added advantage. 
    • The successful candidate will be based at the organization’s Kenyan offices in Nairobi, with occasional local and international travel.

    Method of Application

    Use the emails(s) below to apply

     

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