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  • Posted: Sep 21, 2016
    Deadline: Not specified
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    4G Capital (4th Generation Capital) is Africa's fastest fintech providing ethical credit services to those who require it most. We provide rapidly accessible and affordable unsecured loans with strict affordability criteria to prevent unmanageable debt. Our customers are mainly small businesses and entrepreneurs who use our credit to grow their businesses ...
    Read more about this company

     

    Team Supervisor

    Job Responsibilities

    Branch Targets

    • Achieve monthly sales and collections targets
    • Manage Branch Staff
    • Directly oversee, support, and develop Branch staff to run a high performance 6 person team.
    • Leadership & Problem Solving
    • Build and maintain an excellent work environment for the team to develop individual potential and achieve demanding targets.
    • Lead and Manage all Branch functions, logistics and performance issues.
    • Service Delivery
    • Deliver first rate customer service
    • Relationships Building
    • Build excellent relationships with customer-partners and opinion leaders in catchment area.
    • Reporting
    • Provide accurate and timely reporting of Management Information and market feedback to report on customer preferences, trends and market opportunities
    • Perform such other tasks and duties as the Company may from time to time designate as forming part of the

    Qualifications For Team Supervisor Job

    • 1-2 years of leadership experience
    • Experience in micro finance institutions and not banks
    • A degree in a business related field
    • Team supervisors in micro finance institutions encouraged to apply

    Key Competencies

    • Customer Handling
    • Sales and Business Development
    • Enforcement of contract and repayment obligations
    • Administrative Support
    • General support to all tasks
    • Communications
    • Branch Operations
    • Information Collection
    • Personal Attributes
    • Integrity and ability to work in a fintech
    • High Motivation
    • Self-starter-functional problem solver
    • Process discipline- Ability to follow SOPs

    Method of Application

    If you are interested and meet the above requirements and competencies, kindly send your cv and cover letter detailing your suitability for the position applied for to careers@4g-capital.com

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