• Junior Engineer Job at Human Capital Synergies

  • Posted on: 8 November, 2016 Deadline: Not Specified
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  • The name HCS Africa is derived from carefully selected words: ‘Human’, referring to our people-oriented approach, ‘Capital’, referring to our commitment of increase in profit, and ‘Synergies’, referring to the collaborative nature of our organization. Therefore our service provisions and methodologies are wholly centered on adding value to your most important source of profit – Human Resource – and anything else in line with your business priorities which require the synergy of our partnering stakeholders.

    Junior Engineer

     

    Responsibilities for the Junior Engineer Job

     

    Maintenance:

     

    • Execute maintenance and repairs of buildings and equipment in order to minimize ‘downtime’
      Day-to-day surveillance of building and equipment
    • Support maintenance and repairs on buildings and equipment (e.g. generators / cooling) as scheduled by the Facility (team) manager
    • Document all maintenance and repairs made on buildings and equipment in a timely fashion
    • Co-monitor and co-direct repairs and maintenance executed by external employees and document the results
    • Monitor equipment and installations to ensure adherence to safety standards
    • Co-provide input on power usage and for capacity planning
    • Act as a first point of contact for ESC for technical requests
    • Acts as first line of response on alarms and handle or escalate alarms according to guidelines
    • Participate in the full continuous (24×7) call-out team
    • Customer Implementation: Execute physical customer implementation process.
    • Under the co-ordination of the Customer Implementation Manager, co-install or co-supervise installation of customer equipment in the data center and keep a complete record of the process and results
    • Provide service delivery of Value Added Services (VAS): Co-perform actual customer services as indicated in the client contract

     

    Help Desk:

     

    • Use the Help Desk / CRM systems to track and communicate with customers.
    • Take, open and close tickets in the help desk according to procedures
    • Actively work to close tickets in a timely and professional manner
      Carry out any other tasks as directed by Management from time to time

     

    Qualifications for the Junior Engineer Job

     

    • Secondary education a technical field
    • Qualified electrician certificate is a distinct advantage
    • Minimum of 0 – 2 years’ experience as a technician in an electrical or industrial environment (e.g. full continuous factory)
    • Knowledge of data centers is a distinct advantage
    • Fluent in English
    • Accurate and eye for detail
    • Client-focused
    • Good communication skills
    • Good administrative skills
    • Good decision-making skills
    • Flexible working manner
    • Stress-resilient

    Method of Application

    If you meet the minimum qualifications, send your application to jobs@hcsafrica.com

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