General Manager Job Lafayette Resources LTD

The Job

• Accomplishes hotel human resource strategies by determining accountabilities; communicating and enforcing values, policies, and procedures; implementing recruitment, selection, orientation, training, coaching, counseling, disciplinary, and communication programs; planning, monitoring, appraising, and reviewing job contributions.
• Develops hotel organizational strategies by contributing information, analysis, and recommendations to strategic thinking and direction; establishing functional objectives in line with organizational objectives.
• Establish hotel operational strategies by evaluating trends; establishing critical measurements; determining production, productivity, quality, and customer-service strategies; designing systems; accumulating resources; resolving problems; implementing change.
• Develops hotel financial strategies by estimating, forecasting, and anticipating requirements, trends, and variances; aligning monetary resources; developing action plans; measuring and analyzing results; initiating corrective actions; minimizing the impact of variances.
• Promotes the hotel by developing and implementing advertising and publicity programs; deciding the type of patronage to be solicited; speaking to community and business groups; sponsoring special events at the hotel.
• Maintains the hotel’s stature by inspecting guests’ rooms, public access areas, and outside grounds for cleanliness and order; verifying the quality of food and beverage services; overseeing special events.
• Maintains customer confidence by personally responding to and resolving complaints; making charge adjustments or offering complimentary services.
• Improves quality results by studying, evaluating, and re-designing processes; implementing changes.
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Enhances hotel’s reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Internal Profile

• Group Managing Director

General Manager Job Qualifications

• Degree in hospitality/ Hotel Management or Food service Management
• 7-10 years extensive experience in management
• 5 years Chef experience

The Person

• Excellent interpersonal and communication skills; both verbal and written are mandatory.
• Excellent managerial and leadership skills.
• Ability to handle the teams and work under pressure.
• Excellent presentation skills.
• Ability to Develop Financial and Strategic Plans